Process Improvement Kitchen Cook

HAO NGO

Houston, TX *****

346-***-**** - *************@*****.***

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS

Customer Inquiries

Team Goals

Organizing Service Schedules

Greeting Visitors

Client Satisfaction

Process Improvement

Incident Response

Sales Strategies

WORK HISTORY

06/2023 to Current Intake Assistant

Open Door Mission – Houston, TX

Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Greeted visitors and initiated triage processes for clients to streamline patient flow. Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.

10/2002 to 10/2019 Grocery Store Owner

Big Bear Food Store – Houston, TX

Consulted with customers to assess needs and propose optimal solutions. Prepared bank deposits and handled business sales, returns and transaction reports. Trained and motivated employees to perform daily business functions. Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

EDUCATION

Associate in Electronics Engineering Technology

HCC - Houston, TX

CERTIFICATIONS

North Star Digital Literacy.

Contact this candidate