Customer Service General Education

PROFESSIONAL SUMMARY

A skilled communicator; able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness. Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

EDUCATION

Jackson High School General Education, Diploma 2003 Kalamazoo valley community college - General Education courses completed EXPERIENCE

Michigan Automotive Compressor Incorporation 09/2014 – Present Associate

Assemble component parts

Customer service

Reading blueprints

Basic arithmetic

Operate machine/hand tools

Christ Centered Homes 01/2012 – 09/2014

Care Provider

Assisting and aiding young adults with cognitive impairments with medication, meals, and activities.

Customer service

Sparton Inc 05/2009 – 06/2011

Security

Survey and monitor the building and surrounding area

Maintain rapport with staff and local authorities

Customer service

Jackson Recreation Department 10/2007 – Present

Registered Official

Survey and conduct the sporting event as fairly and ethical as possible

Ensure the participants maintain good behavior and enjoyment

Keep spectators in good demeanor

SKILLS

Self-motivated

Strong verbal communication

Team leadership

Staff development

Goal setter

Organized

Assertive

DEREK C. POTTER, JR.

Jackson, MI 49201 517-***-**** *************@*****.***

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