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Ux Designer User Experience

Location:
Plano, TX
Posted:
June 03, 2024

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Resume:

Emil Mitry UX Sr. Designer

M: 361-***-**** E: ****.*****@******.***

Portfolio: (http://yooox.space)

Summary

UX Lead Designer with 20 years of experience driving user-centric design and fostering a collaborative environment. Revolutionized user experiences at GE Oil & Gas: Led the design team in crafting intuitive and efficient solutions for complex products, resulting in a 30% through a user-centered design championed a rigorous human-centered design approach, utilizing user research, prototyping, and iterative refinement to ensure user needs were met. Proven ability to translate user needs into intuitive and efficient experiences. Seamlessly bridge the gap between design and development: Collaborate effectively with cross-functional teams (domain experts, stakeholders) to translate innovative UX concepts into feasible and UCD solutions.

Professional Experience

Sr. UX Manager CA Technologies

07/2021 - 09/2023

•Led a user-centered redesign of the Mainframe Authentication Login, by conducting user research (interviews & surveys) to identify pain points.

•Implemented a new design based on user insights, resulting in a 100% increase in user satisfaction for Multi-Factor Authentication.

•Delivered user-centric UX designs for military systems, to ensure designs met DoD compliance criteria while addressing user needs across various departments and agencies.

•Championed a collaborative design process, by facilitating brainstorming sessions, and fostering alignment with business objectives.

•Leveraged data-driven decision-making, by analyzing website metrics to measure the success of design optimizations.

•Presented key findings and recommendations for further improvement, by utilizing Design Thinking principles to Mainframe Authentication Login. Conducted user research through “methods, e.g., interviews, surveys” to understand user needs. This resulted in a 100% increase in user satisfaction for Multiple Security Authentications.”

•Problem-solving skills demonstrated through the Design Thinking initiative.

•The UCD approach emphasizes user research and a focus on user satisfaction, like conducting user interviews, surveys, & usability testing.

•Leadership and collaboration, Highlighted by leading brainstorming sessions and collaborating effectively.

•Analytical skills, Showcased through website metric analysis.

•Collaborating with developers, marketers, product managers and other stakeholders to drive a shared understanding of user’s needs and behaviors.

•Create a positive critique and feedback culture, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.

Sr. UX Manager GE Digital

04/2018 - 09/2019

•Conduct thorough user research using a range of qualitative and quantitative methods such as interviews, surveys, usability testing, and analytics analysis.

•Distill complex research findings into actionable insights and design recommendations.

•Collaborate closely with cross-functional teams, including product managers, developers, and fellow designers, to integrate user research findings into the design process.

•Develop user personas, journey maps, and other design artifacts to communicate insights and guide decision-making.

•Plan and execute usability testing sessions to challenge assumptions and refine design solutions.

•Partner with stakeholders to align design solutions with business objectives.

•Stay updated on UX design and research best practices and emerging technologies.

UX Interaction Designer GE Oil & Gas

10/2015 - 03/2018

•Delivered user-centric digital solutions, and aligned holistic design solutions with business goals, brand identity, and user needs through human-centered design principles.

•Empowered design teams, and equipped designers with internal design systems and UX standards for consistency.

•Championed collaboration and innovation, and fostered a collaborative environment within cross-functional teams to drive innovative solutions.

•Established design leadership, and provided a clear vision for design initiatives, ensuring consistent delivery of high-quality wireframes and prototypes.

•The UCD approach emphasizes user research and a focus on user satisfaction, like conducting user interviews, surveys, & usability testing.

UX Interaction Designer Manager RRC

08/2014 - 10/2015

•Empowered design teams, and equipped designers with internal design systems and UX standards for consistent, optimized user experiences.

•Championed user-centered design, and applied HCD principles based on project complexity, fostering a culture of continuous learning and ideation throughout the customer journey.

•Delivered personalized user experiences, and ensured user satisfaction through role-based and individual personalization strategies.

•Collaborated for success, partnered with IT and business stakeholders to share UX best practices and establish KPIs for measuring design effectiveness.

•Data-driven decision-making, utilized user research and metrics to improve services, showcase UX impact, and secure ongoing support for UX initiatives.

•Promoted innovation, and championed the adoption of industry standards and emerging UX techniques to continuously improve user experiences.

•Fostered a collaborative environment, and cultivated a positive, creative team atmosphere that encouraged collaboration and constructive feedback.

UX Design Thinker Manager Halliburton Oil & Gas

01/2011 - 07/2014

•Spearheaded the creation of a UX Center of Excellence (CoE) by partnering with the Director to define a strategic framework for delivering exceptional user experiences that exceed business objectives and user expectations.

•Championed the alignment of UX processes with the Halliburton Project Management Life Cycle, streamlining delivery and ensuring successful project execution.

•Built strong relationships across the organization through active listening, clear communication, and consistent on-time delivery, exceeding key goals.

•Collaborated with Business Development to ensure brand alignment and leverage the internal design system for cohesive and efficient user experiences.

•Fostered a user-centric culture, emphasizing empathy and translating user needs into highly desirable digital experiences.

Education

Bachelor's Degree in Graphic Design, Marketing, and Communications

Alexandria University 07/1990

Skills

•User Research: Interviews, Surveys, Usability Testing

•Design & Prototyping: User Interface (UI) Design, Wireframing & Mockups, Prototyping

•Information Architecture & User Experience (UX) Strategy: Defining user flows, information organization

•Design Thinking & Problem-solving: User-centered approach to ideate, iterate, and validate solutions

•Collaboration & Communication: Fostering teamwork across disciplines (designers, developers, product managers)

•Data Analysis & Metrics: Utilizing data to measure design effectiveness and inform design decisions

Design Tools

•Prototyping & Design: Figma, Sketch, InVision (Inspect)

•Information Architecture & Wireframing: OmniGraffle, Balsamiq

•Visual Design: Adobe Photoshop, Illustrator.



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