Human Resources Resource

SHEIKH MOHAMMED ASLAM HUSSAIN

********************@*****.*** 437-***-**** Toronto, ON M6H 3W5

Professional Summary

As a recent Human Resource Management graduate, I am eager to begin a dynamic role in an organization's Human Resources department, collaborating with professionals to provide the best HR practices. Committed to supporting management with the ongoing growth and development of human resources. I excel at coping with challenges and thrive in competitive team environments. In an entry-level Human Resource Management position, I am poised to drive successful outcomes.

EDUCATION

Bachelor of Arts (B.A) in Human Resource Management- with Honours Sept 2019-Apr 2023

York University, 4700 Keele St, Toronto, ON M3J 1P3

Relevant course work: Recruitment and Selection, Training and Development, Leadership and Management skills

Work Experience

Shoppers Drug Mart, Toronto, Ontario February 2018 – Current

Merchandiser / Cashier

Provided customer service by assisting shoppers with locating products and answering inquiries regarding merchandise.

Maintained cleanliness and organization of shelves, fixtures, and display areas.

Addressed customers’ questions and complaints with professionalism.

Elevated performance levels and reduced compliance concerns by providing comprehensive training to new hires.

Trained new store staff members in customer service and company procedures.

Worked together with supervisory team to fulfil customer needs.

Covered multiple store areas by cross-training in different roles.

Operated cash registers, processing transactions accurately.

Conducted opening and closing procedures, including cash register reconciliation.

Skills

Teamwork and collaborations

Training and Development

Multitasking

Performance Management

Team Leadership

Clear Communications

Customer Service

Relationship building

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