Data Entry Customer Service

Jacklyn Ayala

*********@*****.***

831-***-****

King city, Ca 93930

EXPERIENCE

PD SYSTEMS LLC, Fort Hunter Liggett, CA - Facility Sustainment Manager April 2022 - August 2023 (Contract Temporary)

● Monitor inventory, creating inventory sheets

● Inputting information on a government device

● Update & maintain monthly of in and out units on bulletin board

● Prepares and compiles reports/statistics to assist in the preparation of correspondence, reports, and other documents

● Faxing, answering phone calls, scanning over documentation as needed and copies. Respond to email traffic

PD SYSTEMS INC, Fort Hunter Liggett,CA - Sustainment Manager March 2021- April 2022 (Contract Temporary)

● Manual labor (Lifting 10-20 pounds)

● Maintain an accurate inventory of expendable supplies required

● Ensure equipment is clean

● Respond to email traffic,faxing and answering phone calls in a timely manner

● Creating work-orders, maintain plans inventory sheets,scheduling meetings

XOTECH LLC, Fort hunter Liggett - Administration Assistant / Clerical Assistant

January 2016- February 2021 (Contract Completed)

● Handle telephone calls, faxing,email trafficking, and mail, directing them to the appropriate parties

● Facilitate communication between staff and clients

● Support the planning and execution of military personal and non military staff to complete any deadlines

● Provide support to customers and respond to inquiries

● Manage and maintain records, staff files, and other sensitive information

● Maintains general office files, vehicle logs, and vehicle and maintains client files

● Reporting any incidents of any kind to supervisors or leads

● Create maintenance plans

● Scheduling meeting

● Creating work orders using FLMA format

SKILLS

● Customer service

● Multitasking

● Time management

(prioritizing and meeting

deadlines)

● Problem solving

● Data entry

Certificates

● 4/15/2014 Diploma

● 5/2/2014 Protective

services

● 12/2/2020 Cyber security

● 1/12/2020

Administration/Clerical

Assistant certificate

● 2/1/2020 Preventive

heath and safely for

adults and children

● 3/9/2020 CPR, AED, First

AID for ADults, Children

and infants

EDUCATION

● SPRINGDALE ACADEMY,

Troutdale

January 2014 -May 2014

Graduated with honors and a GPA

of 3.4

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