Clerical Assistant
Resume:
Darice M. Ward
***********@*****.***
SUMMARY OF QUALIFICATIONS:
I am seeking a position to utilize all my skills where I can provide outstanding care with my communication, interpersonal skills, and nursing assistant knowledge to serve as a valuable resource to the healthcare team of your organization.
WORK EXPERIENCE:
SAY Detroit Family Health Clinic
Clerical Assistant – March 2024- Current
• Answer multi line phone.
• Greet patients as they arrive to their appointment.
• Schedule and Reschedule office visits
• Check in/out patients
Trinity Health Systems
Laboratory Assistant – February 2023 – March 2024
• Mercy Laboratory Assistant -Inputting patient’s specimens in Epic
• Correct demographics on requisition forms
• Add test codes and ICD Codes
• Message Center – answer calls from doctor’s offices
• Add additional test to patient’s chart.
• Fax over test results to affiliate doctor’s offices and labs.
• Specimen Reception - Assist Laboratory Tech with keeping the flow of the centrifuge in order.
• Add specimens to the line and separate them to different lab departments.
• Retrieve tubes from tube stations.
Corewell
Certified Nurse Assistant – October 2022 – January 2023
• Dressing residents with weak extremity
• Catheter and incontinence care and oral care skills
• Ambulating residents with and without gait belt
• Measuring vital signs
• Superb attention to detail
• Indirect care skills
• Ability to work in fast paced settings.
• Computer software such as Microsoft Office
HENRY FORD HEALTH SYSTEMS –DBO
Clinic Service Representative May 2021- February 2022
• Check in and check out patients.
• Preregistration
• Insurance verification
• Cash collection
• Preforms clinic rounding per protocol
• Maintains front desk and lobby appearance
• Schedule and reschedule appointments
• EPIC experience
HENRY FORD HEALTH SYSTEMS
Client Services Representative September 2016-September 2019
● Schedule and reschedule Gastroenterology appointments
● Transfer calls to different departments
● Email patient’s confirmation appointments and reschedules
● Answer questions regarding prep preparation
● Keep a daily log of incoming and outgoing calls
● Send out instructions and appointment cards by mail
● Call in patient’s prep to pharmacy, Fax pharmacy patient’s instructions
● Assist Endoscopy Nurses with rescheduling appointments
● Dispute work que assignments for Client Service Representatives DETROIT MANUFACTURING SYSTEMS
Corporate Receptionist March 2020-February 2021
● Answer multi line phone
● Greet visitors
● Maintain front lobby
● Order office supplies
● Assist talent acquisition with scheduling
● Create ZOOM calendar
● Schedule FedEx pickup
● Distribute mail to corporate staff
● Assist HR with special projects
SKILLS:
*Power Point *Type 55 WPM
*MS Word *Excel
*Windows 2008 *Data Entry
EDUCATION:
Michigan Healthcare Institute, Southfield, MI
Certificate of Completion: Certified Nursing Assistant Attended: September 2022 thru October 2022
Everest Institute, Dearborn, MI
Certificate of Completion: Dental Assistant
Attended: September 2007 thru February 2008
Lawton School, Southfield, MI
Certificate of Completion: Computerized Office Assistant Attended: September 1996 thru May 1997
References:
Upon request
Contact this candidate