Customer Service Data Entry

DEONNA WILLIAMS MYERS

**** * ******* ***, ******, Georgia, 31701, US • 229-***-**** • ******.*******@*****.*** Dynamic communicator who consistently outperforms company goals and expectations. Computer literate

Weekly Payroll

Change Management

Excellent with kids

Client-focused

Customer satisfaction

Creative problem solving

Excellent communication

Advertising

Multi-Task Management

Customer service

Sales

Blood Cultures

Blood drawn

Patient Intake

Blood specimen storage

Data entry

Venipuncture

Customer service

Server/Cashier/Cold Choice - May, 2022 to Present

Golden Corral Buffet & Grill - Albany, Ga

Prepared food in batches using standard recipes.

Cleaned the walls, fans, and drains in the bakery coolers, display cases, and work area. Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled. Replenished condiments, coffee, other beverages, and supplies while keeping the service areas clean. Performed shift change tasks to keep the store organized and efficient each day. Chopped, diced, and prepped ingredients to make food items. Wiped down counters and sanitized equipment to keep the food prep and dining areas clean. Mixed soft drinks, water, and tea beverages after filling them. Washed, peeled, cut, and measured the ingredients for the recipe. OGP Online Grocery Shopper - November, 2021 to April, 2022 Walmart Supercenter - Tifton, Ga

Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Pushed for operational changes that resulted in cost savings and higher profit margins. Had an excellent attendance record and was always on time for work. Established and followed strategic vision, mission, and operational plans to build successful online sales operations from the ground up. Customer Service Representative - June, 2020 to November, 2021 Amazon - Remote, Ga

Used discretion and good judgment when it came to using company materials and supplies. Used a consultative sales approach to understand customer needs and make relevant recommendations. Interrogated customers and gathered data in order to better understand their needs and provide quick solutions. Provided each customer with exceptional service by listening to their concerns and answering their questions. Provided a superior customer experience in order to build a loyal customer base. Professional Summary

Skills

Work History

Breastfeeding Peer Counselor - June, 2016 to June, 2020 Doughtery County Health Department - Albany, Ga

Double-checked the accuracy of public data and materials, making immediate changes when outdated information was discovered. Assisted the WIC department by compiling paperwork and taking detailed meeting minutes. Provided subject matter expertise for clinical support and WIC program services. Raised health resource awareness and worked to connect people with programs. Provided patients with the necessary health education training. Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries. Built and maintained positive relationships with government officials, residents, families, other area health-care providers, physicians, and the general public.

Phlebotomy - Certified Phlebotomist Technician - 2024 Diagnostic Clinic - Albany, Ga

Cosmetology - 2018

Albany Technical College - Albany, Ga

High School - 2012

Southwest Georgia Institution of Education - Albany, Ga Certifications

Education

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