Mail Operations Associate

Christopher M. Strohm

**** ******* ******, ***. ***, Conshohocken, PA 19428

215-***-**** – Mobile

**************@*****.***

Outgoing and friendly Mail Operations Associate with over 30 years’ experience whose accomplishments reflect excellent administrative skills and a demonstrated commitment to providing exemplary service.

Summary of Qualifications

Adept at developing and maintaining detailed procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.

Works well in fast-paced systematic environments.

Efficient, reliable, thorough.

Professional Experience

Compass at SAP America, Inc. – Newtown Square, PA 2019 to Present

Facility Maintenance Coordinator Specialist

Manages all aspects of mail operations, including, but not limited to, sorting, processing, delivery, and accurate tracking of all incoming/outgoing mail. Maintains supply and copy rooms, allowing efficiency for over 2200 employees. Supports Facilities Hotline, creates work order requests in CMMS Maintenance Connection System. Processes Daily Summary reports and disseminates to Facilities team leads. Provides a wide variety of ad hoc support, including package processing via FedEx Ship Manager, mail delivery and pick-up from local post office, equipment delivery and maintenance, employees and acts as substitute coverage when Mail Room / Loading Dock support staff is absent.

CSI, International at SAP America, Inc. – Newtown Square, PA 2010 to 2019

Mail Operations Associate

Manages all aspects of mail operations, including, but not limited to, sorting, processing, delivery, and accurate tracking of all incoming/outgoing mail. Maintains supply and copy rooms, allowing efficiency for over 2200 employees. Supports Facilities Hotline, creates work order requests in IBM Maximo. Processes Daily Summary reports and disseminates to Facilities team leads. Provides a wide variety of ad hoc support, including package processing via FedEx Ship Manager, mail delivery and pick-up from local post office, equipment delivery and maintenance, shuttle service for SAP employees and acts as substitute coverage when Mail Room / Loading Dock support staff is absent.

Advanta Bank Corporation – Spring House, PA 2003 to 2010

Mail Processing Clerk

Entrusted to provide exclusive support to the Office of the Chair. Reconciled postage meters monthly and maintained accurate postage logs. Responsible for providing monthly postage reports to Accounts Payable. Verified shipping documents and ensure that necessary documents were procured and attached in a timely manner. Selected to provide training to new employees at multiple locations. Maintained new hire/termination logs.

Rosenbluth International – Philadelphia, PA 1987 to 2003

Accounts Receivable Representative

Accountable for daily deposits and electronic payments made via Oracle and Vision. Prepared, maintained, and distributed periodic statements. Processed gift certificates and reconciled monthly usage reports.

Mail Clerk

Responsible for prompt delivery and processing of all incoming/outgoing mail. Provided accurate and dedicated support. Provided information regarding postage costs to employees. Registered, Certified and Insured letters and parcels according to established guidelines. Quickly promoted to Accounts Receivable Representative.

System and Equipment Expertise

Proficient in Microsoft Office, IBM Maximo Asset Management, and Oracle.

Pitney Bowes Connect +3000, Ascom-Hassler WJ 180 Meter Machine, Pocket PC Bar Code Package Scanner, Xerox, and Proxima. Accruent Maintenance Connection.