Mia Ornelas
Loma Linda, CA *****
**********.***@*****.***
Authorized to work in the US for any employer
Work Experience
Multiple Positions
Southwest ADI - Rancho Cucamonga, CA
June 2022 to Present
This location used to be VAC until Southwest Adi bought the company location. I worked in 3 departments:
Packer/Shipper: June 2022- July 2023
• Trained on the forklift and used pallet jackets to move different pallets to their areas
• Made sure all orders were correctly labeled and shipped on time, including making sure everything was accountable on a site called Netsuite
• Wrapped each pallet and loaded them on FedEx trucks
• Created shipping labels, on the FedEx shipping site, also created shipping labels through ShipHawk note: within my first three months I worked at the warehouse, I had gotten employee of the month, for shipping out 1000s orders in a week.
Freight Shipping Clerk:
• Created BOLS for each of the freight pallets to their dealerships. The warehouse used to use Worldwide Express until the new company changed to Priority one
• Loaded each of the pallets in the different dealerships on the specific freight trucks which consisted of: Central Transport, SAIA, DHE, etc.
• Handled will call orders. These were order we handed directly to the dealership parts driver. Each person handling the part signs will call paper work, with time and date, then annotate it in the system, Netsuite.
Note: i had worked this position as a cover position, employee was on parental leave at the time. This was for about 3 months.
Returns Clerk: July 2023 - Present
• Recieve all returns from FedEx, routes drivers and will call. For will calls the dealership driver has to sign paper work, and verify the correct part to paperwork.
• Damage out parts, some may come from inside the warehouse (shelf damage). Make sure damage parts are with correct paperwork that was filled out, and labeled with correct claim stickers.
• Make sure parts are not damaged, if they were categorized as not damaged.
• Input each order in the system, so customer can get their refund. Some parts will not based on the severity of damage.
• Unload any wheel cores from freight trucks or in loading area using a forklift, reach or a pallet jack.
• Inventory checks, where we count the amount of parts and update the system to the correct amount Note: I am limited with experience with the reach but, I am still learning and willing to train. Multiple Positions
Highland Springs Ranch & Inn - Cherry Valley, CA
May 2021 to July 2022
I helped with samples of products, answered any questions, set up for new festivals, and s’more’s pit, cleaned shelves, swept the floor, restocked shelves, watered any plants, and even helped work in the parking lot.
Worked as a cashier for different shops worked on the production floor, and made products. Worked in the kitchen to serve food, prep food, and, made pizzas. Education
Associate in Arts (AA) in Psychology
Mt San Jacinto Community College District - San Jacinto, CA June 2018 to May 2021
High school diploma
Banning Independent Study - Banning, CA
August 2017 to September 2017
Skills
• NetSuite (2 years)
• Warehouse management system (2 years)
• Oracle (2 years)
• Shipping & receiving (2 years)
• Load & unload (2 years)
• Quality control (2 years)
• Forklift (2 years)
• Cherry picker (2 years)
• RF scanner (2 years)
• Reach truck
• Freight (2 years)
• Picking & packing (2 years)
• Warehouse experience
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Data entry
• Communication skills
• Analysis skills
• Quality systems
• Order Picking
• Pallet jack
• Packaging
• Materials Handling
• Inventory Control
• Cash register
• Computer skills
• Team management
• Typing
• Supervising experience
• Leadership
• Heavy lifting
• Order fulfillment
• E-commerce
• Supply chain
• Filing
• Clerical experience
Certifications and Licenses
Driver's License
Forklift Certification
April 2024 to Present
Sit down forklift
Stand up reach
Cherry picker
But I have driven the machines for 2 years