LaTrenda Watkins
Career Objective
Experienced corporate finance professional; adept at billing analysis and process improvement. Proficient in resolving intricate billing discrepancies, conducting root cause analysis, and generating KPI reports to drive strategic decision-making. Combines strong financial acumen with previous HR-related experience. Seeking role to apply robust data analysis skills, billing optimization proficiencies, varied customer service experiences, to foster cross-functional collaboration to drive premier service experiences.
Professional Experience
Senior Billing Analyst
Holcim Building Envelope Nashville, TN 2021 – Present
• Oversee full-cycle billing operations for prestigious clientele, encompassing invoicing, payment handling, and reconciliation;
• Analyze billing data to pinpoint discrepancies, instituting corrective measures to ensure adherence to company protocols and accuracy;
• Perform thorough root cause analysis on extensive datasets to identify and resolve recurring billing issues, facilitating operational improvements;
• Produce monthly key performance indicator (KPI) reports and dashboards for executive leadership, enabling strategic decision- making and operational enhancements.
• Founding member and Chairperson of Employee Resource Group
(ERG); Finance Engagement Committee Chairperson;
• Assist Human Resources in several outreach events for driving recruitment efforts at area educational institutions. Billing Analyst
Bridgestone America, Firestone Building Products Nashville, TN 2017 – 2021
• Conduct in-depth root cause analysis on large datasets to identify and address recurring billing challenges;
• Generate monthly (KPI) reports and dashboards for executive leadership, enabling strategic decision-making and operational enhancements.
Cost Accountant
Heritage Farms Dairy Murfreesboro, TN 2012 – 2017
• Conducted thorough analysis and reconciliation of cost reports ensuring accuracy in weekly, quarterly, and annual financial statements;
• Executed period-end closing procedures, including verification of inventory levels, product cost integrity, and in-transit calculations, alongside preparing sales and adjustment reports;
• Prepared comprehensive period close reports, facilitating affiliated billing, raw material cost assessments, and compliance with state beverage tax and product tonnage regulations;
• Managed Market Administration reporting to the U.S. Department of Agriculture Dairy Division, maintaining meticulous records of product usage, sales, transfers, and inventory, ensuring strict adherence to internal audit compliance requirements.
Contact
********.*******@*****.***
Murfreesboro, TN
Education
Bachelor of Arts –
Management and Human
Relations
Trevecca Nazarene University–
Nashville, TN
Skills
Analytical Thinking
Leadership
Communication
Organization
Prioritization
Collaborative
Flexibility
Innovative
Resourceful
Process Improvement
Problem Solving/Analysis
Task Management
Reporting
Billing/Claims
Accounting/Budgeting
Time Management
Accounting/ AP Manager
Americold Logistics Murfreesboro, TN 2002 – 2012
• Managed comprehensive accounting operations, including accounts payable, accounts receivable, journal entries, general ledger, and profit and loss oversight, ensuring accurate financial tracking and reporting;
• Executed month-end close procedures, including journal entries and forecasting, while also preparing financial reports to facilitate informed decision-making;
• Reconciled budget variances, articulating financial insights to senior management while maintaining effective communication with stakeholders to resolve discrepancies within a $4.5 million annual budget.
Human Resource Generalist
Rich Products Murfreesboro, TN 2001 – 2002
• Managed comprehensive payroll processing, including accurate adjustments and data entry, ensuring timely transmission and distribution of employee compensation;
• Administered employee records, including time and attendance, performance tracking, and facilitated benefits and worker's compensation processes.
Human Resources Generalist
Warnaco Inc Murfreesboro, TN 1995 – 2005
• Revised, updated, and enforced human resource policies and procedures, ensuring legal compliance and company-wide consistency;
• Provided counseling for employee relations, oversaw outplacement services, and facilitated termination processes with a focus on dignity and respect for all parties;
• Managed the compensation program, including the oversight of performance evaluations and career development initiatives, while conducting thorough candidate screenings and coordinating pre- employment verifications.
Systems/Software
SAP
SalesForce
OneSource
CRM
Zendesk
Google Suite
Microsoft Suite
Excel
Certifications
Lean Six Sigma - White Belt,
Holcim Building Envelope
(Firestone Building Products)
2018
Affiliations
Member, Alpha Kappa Alpha
Sorority Inc. - International
Service Organization
Volunteer Work
Expungement Clinic outreach
2023; 2024
PENCIL Project 2022 - 2023