X Redding_Wonda_R... Q & «
Wonda Redding
**** ******** **** = Juliette, GA 31046 « 478-***-**** « **************@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional who is able to provide timely and accurate data to ensure reimbursement
for patient services and communicate effectively with co-workers, patients, and staff. Follows policies,
procedures, and guidelines to ensure quality. Maintains and safeguards patient privacy and confidentiality.
* Academic Honors: Ultimate Medical Academy Honor Roll.
+ Well-organized, able to prioritize duties and manage time in multi-task environments
+ Dependable with good follow-up skill
+ Microsoft Office Applications - MS Excel, MS Word; 10-key Data Entry; Typing Speed: 35 WPM.
KEY QUALIFICATIONS,
Medical Billing + Accounts Receivable « Collections « Co-Pay « Deductibles « Co-Insurance - EOBs
Insurance Verification « Insurance Claim Processing « CMS 1500 + CMS 1450 (UB-04) + Medical Terminology
‘Anatomy & Physiology + HIPAA Compliance « Medical Coding (ICD-10-CM + HCPCS « CPT)
Electronic Medical Records (EMR) « Electronic Health Records (EHR) « Medical Office Procedures
UCATION
Ultimate Medical Academy Diploma - Medical Billing and Coding, 2021
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
WORK EXPERIENCE
Kroger Supermarket - Macon, GA 07/2016 - Present
Drug GM / Stock Clerk / Customer Service (07/2017 - Present)
* Front and face aisles, receive truck shipments, scan incoming merchandise, and stock inventory.
+ Maintain the stock room, keeping it clean and organized.
* _ Responsible for stocking shelves or organizing products so customers can find merchandise quickly,
Retail Sales / Cashier / Customer Service (07/2016 - Present)
+ Interact with customers in a positive manner and demonstrate a high level of customer service.
+ Scan merchandise, process retail transactions, accept payments, and stock shelves.
+ Monitor self-checkout area, count down registers, and complete special request orders.
Navicent Health - Macon, GA 08/2011 - 01/2016
Environmental Services Technician
* Completed cleaning of patient rooms after discharge and stocked supplies in cleaning cars.
* Cleaned facility offices and lobby, mixed cleaning concentrates, and maintained required cleanliness of
areas,
+ Planned and organized work assignments to property utilize time, resources, and supplies.
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