Customer Service Support Specialist
Resume:
Darric Clinton
PERFORMANCE SUMMARY
New York, NY 10029
**********@*****.***
Goal-oriented, dependable and with over 15+ years of extensive experience in providing exceptional customer service to a multicultural populace. Recognized as an individual who can go the extra mile to resolve the problems of clients and coworkers. Record of following employer’s policies and procedures perfectly. Dynamic professional with diverse experience in Safety and Health, customer service management, and office administration, as well as Maintenance. Highly motivated, easily adaptable, and detail-oriented team player, as well as self-starter. Excellent interpersonal and communication skills.
Authorized to work in the US for any employer
Work Experience
Respite Peer Specialist
Services For The Underserved - New York, NY
June 2021 to Present
Peer Specialist works as personal supportive staff to provide direct services to participants in crisis with maintaining control over their lives and their own recovery process A Peer Support Specialist is a person who has walked the path of recovery from mental illness and is employed to assist others in their journeys of recovery. ... They provide role models of self-care and the effective use of recovery skills. They lead support groups
Courier Driver
LAbQ Diagnostics LLC - Brooklyn, NY
December 2020 to July 2023
Lab Q Couriers are responsible for distributing and Receiving Medical Test Samples and PPE also test result documents for Public and Private institutions, businesses, government agencies, and individuals. During the Pandemic Couriers pick up the vital test samples for the majority of New York city and documents and packages from our customer s offices or houses and then deliver them to final destinations also a certified tester for the Covid-19 Virus Testing private customers and offices and other private originations . PPE approved Courier artier. Drives Company Vehicle Residential Aide
Bronx Parents Housing Network
April 2018 to January 2021
Enforce rules and regulations to ensure smooth and orderly operation of the facility. Client Daily reports intakes room assignments. Mediate interpersonal problems between residents. Conduct hourly rounds to ensure that residents and areas are safe and secure. Attend weekly and monthly meeting on updating policies. Monthly meeting Virtual with upper management in company policies. abilities to aid clients in harm reduction and to be posed for client's crisis Update logbook. Water Plant Operator
Lexington Technologies
January 2015 to March 2019
Responsible for overseeing work performed on assigned shift and ensures treated water quality Monitor raw and treated waters flows adjusts flows and pumping rates as needed Mixes Chemicals and conducts quality tests on raw and treated water keep records of chemicals and tests performed Maintains, inspects, troubleshoots reports and performs maintenance and repairs of plant Facility's grounds and Madison Square Garden 10/20114/2015
Extra Laborer
Responsible for physically lifting heavy inventory for arena floor construction Maintained a safe and clean work environment, including but not limited to mopping and sweeping. Preformed several tasks including operating a forklift, rigging and the use of snow removal equipment. Seasonal Maintenance Worker
NYC Parks & Recreation
March 2011 to October 2011
Under the direct supervision of the Parks Supervisor, performed a variety of semi-skilled and/or skilled tasks in maintenance and landscape work for city parks and facilities and operated equipment in the construction, operation, repair, maintenance, and replacement of City parks, street trees, buildings and facilities
Floor Hand / Roughneck
Nabors Drilling
January 2007 to December 2009
Assisted in the assembling, disassembling and transporting of drilling machinery and service equipment Assisted in loading and off-loading pipe and other items to the rig Performed general rig maintenance: Cleaning rig floor, chipping, and painting Assisted in moving pipe from catwalk to other areas as needed Education
Certification
NYC College of Technology
2015
High school diploma or GED
Skills
• Dynamic professional with diverse experience in Safety and Health,, customer service management, and office administration, as well as Maintenance. Highly motivated, easily adaptable, and detail- oriented team player, as well as self-starter. Excellent interpersonal and communication skills.
• Microsoft Office
• Snow Plowing
• Construction
• Behavioral Health
• Addiction Counseling
• Courier
• Group Therapy
• Crisis Intervention
• Mental Health Counseling
• Individual / Group Counseling
• Military Experience
• Behavioral Therapy
• Driving
• Customer service
• Child & Family Counseling
• Motivational Interviewing
• Social Work
• Meeting Facilitation
• Conflict Management
• PTSD Care
• Teaching
• Presentation skills
• Google Suite
• Social media management
• Management
• Intake Experience
• Case Management
• Research
• Cognitive Behavioral Therapy
Military Service
Branch: Army
Service Country: United States
Rank: E-4
March 1981 to March 1984
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