Customer Service Representative

Dawn Leigh Brown

**** **** *** ** *********** CA 93311 – ************@*****.***

Objective

I would like to be a part of a company that provides an opportunity for advancement in administrative and management duties.

I excel in multi-tasking responsibilities, strong management support, reliable and have worked with most major business software.

Experience

Customer Service Rep / Teamster Union Member

Garden City Sanitation, Santa Clara, CA

2010 –Current

Telephone support as a Customer Service representative.

Estimator/Customer Service

City Body Repairs, Inc., San Jose, CA

2007 –2009

Estimate collision damage on vehicles. Customer support responsibilities and dealing with every aspect of automotive claims working with major insurance companies.

Office Manager

German Auto Body, Inc., Santa Clara, CA

2000 – 2006

Support owner with all aspects of the auto body business. Managed all accounting, receivables, payables, payroll, health benefits and interviewing/hiring of all new employees. Daily use of the auto estimating software program.

Scheduling Department

Columbia Breast Care Center, Los Gatos, CA

1998 – 1999

Schedule all procedures with hospitals, schedule patients for additional views and handle patient films.

Body Shop Assistance

Moore Buick Pontiac GMC, Santa Clara, CA

1996 – 1999

Handled all aspects of body shop office. Deal with all major auto insurance companies and worked with the CCC estimating software program.

General Office

Frontier Ford, San Jose, CA

1987 – 1996

Supported inventory manager with new and used vehicle inventory. Supported Finance manager with all loan paperwork. Completed all used vehicle DMV paperwork. Completed all daily bank deposits.

References

References are available on request.

Contact this candidate