STEPHANIE RUETER
**** ******* ***** **** · 605-***-**** *****************@*****.***
Energetic and enthusiastic professional with five plus years of experience in fast-paced environments. Utilize excellent communication, interpersonal, and time management abilities to manage guest expectations and maximize satisfaction. Expert at staying on top of all customer needs and delivering fast, friendly, and knowledgeable service.
EXPERIENCE
06/2021 – CURRENT
PHARMACY PRODUCTION CLERK ASSOCIATE REPRESENTATIVE, EXPRESS-SCRIPTS
• Responsible for packing and shipping pharmaceuticals and medical supplies
• Packs order according to order ticket while paying attention to items needing extra ice or has special instructions.
• Restocking packing stations with shipping supplies (boxes, bubble wrap, paper, air pillows, etc.) and return totes and carts to proper areas 05/2020 – 04/2021
CREW MEMBER, KFC- SIOUX FALLS, SD
• Verifies order before sending to bagging.
• Strengthened quality products while maintaining portion control and presentation within service goal times.
• Ensured excellent food presentation quality and maximized customer satisfaction while serving according to customer requests.
02/2020 – 05/2020
HOSTESS, RED LOBSTER RESTAURANT - SIOUX FALLS, SD
• Performed walked through during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
• Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
• Restocked supplies servers needed (napkins, salt and pepper, etc) and returned back to proper spot.
10/2019 – 01/2020
CREW MEMBER, MCDONALD’S- SIOUX FALLS, SD
• Bagged order accurately according to order ticket.
• Verifies order before sending off to customer.
• Built order based on customer needs.
08/2018 – 05/2019
CREW MEMBER, HARDEES RESTAURANT – SIOUX FALLS, SD
• Mentored the lobby (wiping tables, sweep, ‘housekeeping’, etc) • Accurately makes order based on order ticket.
• Verifies before sending off to customer.
02/2017- 02/2018
TEAM MEMBER, WENDY’S RESTAURANT – SIOUX FALLS, SD
• Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
• Packs order according to ticket while paying attention to any special requests.
• General stocking of supplies
EDUCATION
2022- CURRENT
COMPUTER INFORMATION TECHNOLOGY - Networking CONCENTRATION, SOUTHWEST TENNESSEE COMMUNITY COLLEGE, MEMPHIS, TN 2018-2019
JOURNALISM, SOUTH DAKOTA STATE UNIVERSITY
05/2018 – GPA 3.6
HIGH SCHOOL DIPLOMA, WEST CENTRAL HIGH SCHOOL – HARTFORD, SD SKILLS
• Phi Theta Kappa • National Society of Leadership and Success
• Safety • Leadership
• Line efficiency • Time management
• Workplace efficiency • Creativity
• Cooking procedures • Critical Thinking
• Planning • Empathy
• Problem Solving • Customer Service
• Certified in Microsoft Word
ACTIVITIES
• Girl Scout Bronze Award • SADD Advisor
• Treasurer of 4-H • Church Camp Counselor