Customer Service, Bartender

James E. Benson

*** ******* ******* *** **

Brooklyn, New York 11216

Phone: 917-***-****

Email: **********@*****.***

Summary

Dedicated and skilled bartender with extensive experience in upscale and high-volume establishments. Proficient in various POS systems, with a focus on delivering excepUonal customer service. Holds cerUficaUons in Food ProtecUon and T.I.P. Experienced in bar organizaUon, craZing carefully curated cocktails, and maintaining guest saUsfacUon. Seeking opportuniUes to leverage experUse in a dynamic hospitality se[ng.

Skills

• Fluent in Aloha, Micros, Open Table, and Squirrel POS systems

• Food ProtecUon CerUficate

• T.I.P. CerUfied

• Bartending and Mixology

• ExcepUonal Customer Service

• Bar OrganizaUon and Maintenance

• Menu Knowledge

• Team CollaboraUon

Professional Experience

Bar Manager

Riviera, Brooklyn, NY

April 2017 - Present

• Manage all aspects of the bar, ensuring smooth operaUons.

• Oversee inventory, ordering, and staff training.

• Uphold high standards of service and customer saUsfacUon. Bartender

Scopello, Brooklyn, NY

Sept 2015 - Jun 2017

• Provided excepUonal service in a stylish Brooklyn mainstay.

• Demonstrated experUse in Italian cuisine and menu offerings. Bartender

Tavern on the Green, New York, NY

May 2015 - Aug 2015

• Worked in an iconic Central Park landmark, catering to a diverse clientele.

• Delivered outstanding service in a seasonal employment se[ng. Bartender

Cecil's, New York, NY

May 2014 - April 2015

• Worked in an acclaimed Afro-Asian Fusion restaurant, recognized as 'Best New Restaurant in America' by Esquire magazine.

• CraZed carefully curated cocktails and maintained bar and service standards. James E. Benson Resume

Pg. 2

Bartender

Carmine's, New York, NY

July 2012 - Feb 2014

• Managed main and service bars in a busy Italian-themed family-style restaurant.

• Distributed wine, maintained bar, and ensured guest saUsfacUon. Bartender

Brio Restaurant, New York, NY

Sept 2010 - May 2012

• Provided excepUonal service in a casual yet elegant Italian restaurant on the Upper East Side

• UUlized diverse skills to entertain and serve a diverse clientele. Bartender

A Voce, New York, NY

May 2008 - Aug 2009

• Worked in a N.Y. Times 3 Star Italian Restaurant, focusing on bar maintenance, extensive wine and food knowledge, and fine dining service.

Bartender

Cafe Boulud, New York, NY

April 2004 - May 2008

• Gained valuable experience under Chef Daniel Boulud, focusing on customer service and wine knowledge in a fine dining French-themed restaurant. References

Available upon request

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