Customer Service Data Entry

Location:

Roseville, CA

Posted:

June 02, 2024

Contact this candidate

Resume:

Michael Watson

** **** **** **.

Sacramento, CA *5838

916-***-****

***************@*****.***

OBJECTIVE:

To be a dynamic part of a well-established company and provide excellent customer service as well as enhance strong communication and sales capabilities.

Finley Home Services

Dates: 10/2021- Present

Termite Inspector

Inspection of all accessible areas to determine the presence or absence of wood destroying organisms (WDO).

Offer competitive pricing on all repairs, treatments and fumigations.

Detailed findings and recommendations to correct any conditions noted in the report.

Free competitive bids.

Offer prompt, professional service and personal attention.

Perform a comprehensive evaluation to determine specific needs and/or points of infestation if any.

Welcome your presence during the inspection process and help answer any questions.

American Airlines

Dates: 05/2011- 04/2022

Operations Coordinator

Primary Responsibilities: Perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area. Pick-up and delivery as indicated: baggage in bag room; cargo at the cargo facility or staging areas. Reads and fills out legibly, documents and forms necessary to the operational requirements of the airline. Includes ability to perform data entry. External servicing of the aircraft including lavatory, potable water, external electricity, air start, and preconditioned air; includes checking all fluid levels. May be required to work at heights while de-icing of aircraft. Includes filling de-icer with measured amounts of appropriate chemicals and water as needed. Arrival and departure activities of aircraft including cleaning aircraft windshield; pushing, towing and related guide principles.

Legends and Heroes

Dates: 11/2009-04/2011

Primary Responsibilities: Disk Jockey for karaoke, Facilities Maintenance

RadioShack

Dates: 10/2007-10/2009

Primary Responsibilities:

• Build a loyal customer base by creating long-term relationships

• Assist in achieving and exceeding store sales and profit targets

• Support the Store Manager in recruiting, hiring, and retaining top tier talent

• Effectively balance personal sales and profitability goals, associate sales coaching, and the management of the business

• Lead sales efforts in the absence of the Store Manager

• Adhere to scheduled hours of work

• Other duties as needed

Legends and Heroes

Dates: 12/2002-09/2007

Primary Responsibilities: Manager on Duty, Conducting new hire interviews, Banquet facilities sales for weddings and special events, supervise wait staff, bartend, maintain a clean restaurant, inventory reporting, cash handling; up-selling, maintaining customer satisfaction with confidence and professionalism, open and close establishment, along with tallying and securing the day's revenue deposit.

EDUCATION:

Institution: Sierra College

08/2000-12/2002

Completion Date: 12/2002

Degree Description: Associates Degree in Liberal Arts

Institution: Roseville High School

08/1996-06/2000

Completion Date: 06/2000

Description: Received Diploma

REFERENCES:

Marcum Tubbs

Head Culinary Institute Instructor