Customer Service Costumer
Resume:
EDUCATION HISTORY
NORGE BAREA
Law Degree
Institution: University of Havana
Year of Graduation: 2014
Cuban Bartenders Association
Year of Graduation 2018
Level 1-2 with Daniel Novoa
ABC Bartending Schools
Year of Graduation: 2023
Intensive English Level 4
Miami Dade Collage
September 2023 at present
SUMARY
Hospitality and professional service
with experience in creative beverage.
Knowledge of cocktails, and
inventory management. Proficient in
costumer service and adherence to
hygiene standards. Communicative,
and effective team player dedicated
to delivering exceptional customer
experiences.
Proficient in Microsoft, Windows 11,
Mac OS. Quick learner with strong
adaptability. Responsible and
hardworking. Bilingual
*********@*****.***
Gaucho (Porto Alegre Brasilian Grill, Miami, UE)
March 2021 to July 2023
Responsible for preparing and serving meat cuts. Providing personalized customer service and manager’s assistant. Reference: Yusle Hernandez - 786-***-**** - Owner
WORK EXPERIENCE
Barista (Caffe Housse Oro Maya, Chiapas, Mexico)
February 2020 to November 2020
Barista responsible for the knowledge and preparation of various coffee-based beverages such as Cappuccino, Smoothies, Carajillos, etc.
Reference: Andrea Peters +52-962-****-**** - Owner Lawyer (Empresa de Consultoria Juridica, La Habana, Cuba) October 2016 to January 2018
Legal Consultant providing advice in various areas of law such as Contract Law, Labor Law, and Intellectual Property Bartender (Diablitos Sport Bar, Chiapas, Mexico)
July 2019 to January 2020
Cocktail Knowledge: ability to mix and serve drinks creatively. Familiarity with a variety of cocktails. Costumer Service: providing friendly service. Inventory Managment.
Reference: Antonio Gonzalez Diaz +52-962******* - Manager Bartender ( Drinks by us, Miami, UE)
Octubre 2023 to present
Creation of cocktails according to the requirements of many different environments, such as Parties, weddings, celebration meetings, and others
Reference: Juankarlos de Leon - 862-***-**** - Owner
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