Customer Service Shift Manager

***** ******** **

Houston, TX *****

361-***-****

**********@*****.***

Tiana-Kai Ng

SKILLS

Time Management, Leadership, Customer Service,

Communication, Problem Solving, Creative. And so much more.

EXPERIENCE

Starbucks, Houston — Shift Manager

MONTH 2020 - current

●Lead a team of 6-8 people; problem solve in the moment, handle customers

●Handle opening and closing the store

●In charge of money counts as well as money management

EDUCATION

Lone Star College, Houston — No Degree

August 2022-current, Houston

Major in Business and Communications

Certificates

TBAC

Food handlers

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