System Administrator Network

Biniyam Gebremedhin

Richmond, VA United States

************@*****.***, 857-***-****

Fully Work Authorized No Visa Sponsorship Required PROFESSIONAL SUMMARY

Results-driven Information Technology professional with years of versatile experience in roles ranging from Help Desk Support to System Administrator and Network Administrator. Proven expertise in Cloud Administration and Hardware Technology. Adept at managing server systems, network infrastructure, and providing top-notch user support.

Key Skills

Operating Systems : Windows Server, Windows 11,windows 10, MacOS, Android, iOS

Server Hardware : Dell, HP, IBM, Hitachi, EMC

Network : CCNA, TCP/IP services

Network Devices: Cisco, Juniper, HP,Sonicwall,UNIFI Virtualization: Vmware, Hyper-V

Cloud: Azure,AWS,Office 365

PROFESSIONAL EXPERIENCE

IT Field Technician 02/2024 - Current

M&H Consulting, Boston, Massachusetts

• manage hardware and software deployments & manage configuration, maintenance, and testing of IT equipment

• Provides technical assistance in solving hardware or software problems.

• Manage Active Directory security and distribution lists. PROFESSIONAL EXPERIENCE

Transition Period and Skills Development, Cambridge, MA 01/2023-Current

• Relocated to the US and successfully completed the Per Scholas A+ IT Support Boot Camp, earned the CompTIA A+ certificate.

Senior System Administrator 12/2020 - 12/2022

Dashen Bank, Addis Ababa,Ethiopia

• Managed and maintained daily tasks for physical/virtual server and storage systems with a performance improvement of 95%.

• Managed Active Directory and Microsoft 365 in a large corporate environment, contributing to a 80% increase in efficiency.

• Provided level two user support with a customer satisfaction rate of 95%. System Administrator 11/2018 - 12/2020

SBI INTERNATIONAL HOLDINGS AG, Addis Ababa,Ethiopia

• Monitored data-center health and responded to hardware issues promptly, reducing downtime by 90%.

• Conducted routine and scheduled audits of all systems, including backups, ensuring a 80% data integrity rate.

• Installed, modified, and maintained systems and utility software on server computer systems. Network Administrator 06/2012 - 02/2017

Land holding, Registration and Information Agency, Addis ababa,Ethiopia

• Managed daily activities of local and wide area network systems, improving network stability by 80%.

• Installed, administered, and tested network servers, operating system software, routers, switches, and cabling.

EDUCATION

Bachelor of Science (BSc),Computer Science

Mekelle University, Ethiopia

PROFESSIONAL DEVELOPMENT TRAININGS

• Comptia A+,2024 (Certified)

• Microsoft Azure Administrator Associate,2023

• Microsoft 365 Identity And Service,2022

• Network plus,2020

Contact this candidate