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Glass Installation Customer Relations

Location:
Alameda, CA
Salary:
open
Posted:
June 02, 2024

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Resume:

RENE

AGUILAR

***********@*****.***

650-***-****

Redwood City, CA 94063

Bold Profile

Accomplished Glazier Installing Foreman with over 9 years of experience, including 6 as a foreman, specializing in commercial and residential glazing. Demonstrated expertise in glass installation and fabrication, with a strong focus on enhancing safety and efficiency. At NGC, led teams to complete large-scale projects, exceeding client expectations and achieving significant repeat business. Skilled in team leadership and customer relations, ensuring project success and safety compliance.

PROFESSIONAL SUMMARY

NGC - Glazier Installing Foreman

Redwood City, CA • 02/2023 - Current

WORK HISTORY

Implemented quality control measures to inspect completed projects, ensuring adherence to specifications and industry standards.

Collaborated with architects and designers on custom glass installations, creating visually appealing results tailored to each client''s preferences.

• Worked on projects 10,000 square feet +.

Developed a reputation for excellence in glass installation, resulting in repeat business from satisfied clients and word-of-mouth referrals.

Oversaw a team of glaziers, providing guidance and support to ensure high-quality workmanship on all installations. +Boosted overall productivity by identifying bottlenecks in the installation process and implementing targeted solutions.

Consistently met or exceeded project deadlines through effective time management skills and efficient work practices.

Increased crew safety awareness through regular training sessions, resulting in a decrease in workplace accidents.

Served as the primary point of contact between the glazing team and project managers, ensuring smooth communication and seamless coordination on all assigned projects.

Provided on-the-job training for new hires, fostering an environment of continuous learning within the team.

Coordinated daily tasks for the crew, prioritizing assignments based on project deadlines and complexity levels.

Handled customer inquiries professionally, addressing concerns promptly to maintain strong working relationships with clients.

Oversaw daily operations at site, keeping team production moving at optimal pace.

Trained workers in proper methods, equipment operation and safety procedures.

Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.

Commercial glazing

Glass Repair

Structural Glazing

Glass Fabrication

Hand-tool proficiency

Measurement accuracy

Residential glazing

Software Knowledge

Scaffolding Setup

Dependable and Hardworking

Mirror installation

Window Framing

Glass Installation Expertise

Glazing Techniques

Skylight Installation

Sealant Application

Attention to Detail

Following Instructions

Construction safety

Worker Supervision

Team Leadership

Hand and Power Tool Operation

Physical Strength and Stamina

Decision-Making

Heavy Lifting

SKILLS

Self Control and Integrity

Site Safety

Customer Relations

Heavy equipment operations

Site Maintenance

Multi-Project Coordination

Forklift Operation

Stress Tolerance

Employee Motivation

Work Monitoring

Worker Training

Loading and unloading trucks

Blueprint Reading

Basic Mathematics

Job Planning

Hiring and Onboarding

Site Measuring and Marking

Quality Assurance

Residential construction

Schedule Determination

Word Processing

Video Conferencing

Bandsaw expertise

Precise Mechanical Control

CAD Software

Sequioa Hiogh School

Redwood City, CA • 06/2000

EDUCATION

Bayside Specialty Construction - Lead Glazier

Alameda, CA • 04/2015 - 07/2023

Prepared and submitted reports on job progress and safety conditions to upper management.

• Directed projects according to schedule and quality demands. Provided feedback to workers on job performance and safety procedures.

Administered disciplinary actions to workers violating safety regulations and company policies.

Supervised training of new construction and extraction workers on safety practices and procedures.

Supported construction and extraction workers to facilitate timely completion of projects.

Established and enforced safety regulations, procedures and standards for construction and extraction workers.

• Supervised crews on multiple job sites.

• Ran jobs from Pebble Beach CA. to Calistoga CA.

Spearheaded the evaluation and adoption of new technologies or techniques within the glazing trade.

• Got residential and commercial experience.

• 9+ years glazing 6 as foreman.

Promoted a safe working environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.

Developed thorough safety protocols for glazing operations, minimizing workplace accidents and injuries.

Improved project efficiency by effectively managing a team of glaziers and prioritizing tasks.

Streamlined the installation process for commercial and residential glazing projects, reducing overall time spent onsite.

Enhanced client satisfaction by ensuring timely completion of projects and maintaining high-quality workmanship.

Communicated regularly with clients regarding project updates, addressing concerns promptly to maintain strong relationships.



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