YAXAIRA (RUBY) MEZA
************************@*****.*** 949-***-**** Lake Forest, CA 92630
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Board certified Pharmacy Technician excited to bring a 11yr background to Fountain Valley Hospital pharmacy to growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Skills
Proper labeling procedures
Drug inventory control
Aseptic techniques
FDA compliance
Insurance Verification
Insurance billing
Workflow Optimization
Problem-solving skills
Troubleshooting malfunctioning equipment
Ordering and stocking medications
Stocking shelves
Data management
Active listening
Experience
Edinger Medical Group Fountain Valley, CA
Patient Care Coordinator
07/2021 - Current
Scheduled evaluations and procedures for patients.
Communicated with patients to ensure quality of care and develop care plans.
Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
Established strong work network by building professional relationships with physicians and fellow employees.
Submitted various medication requests electronically.
Planned, integrated and maintained quality care systems and standards, which resulted in creating and improving medical protocols and guidelines.
Coordinated with pharmaceutical representatives and physicians to schedule presentations.
Helped protect providers and facility from legal liabilities by proactively assessing risks.
CVS Pharmacy Laguna Beach, CA
Lead Pharmacy Technician
10/2015 - 07/2021
Merchandised related products to drive pharmacy department sales.
Established and updated patient profiles, including lists of medications and insurance details.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Maintained clean and organized pharmacy shelving and work areas.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Efficiently processed cash register transactions for new and refilled prescription orders.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Wal Mart Stores Inc, DC 6025 Laguna Niguel, CA
Lead Pharmacy Technician
05/2008 - 09/2015
Merchandised related products to drive pharmacy department sales.
Established and updated patient profiles, including lists of medications and insurance details.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Maintained clean and organized pharmacy shelving and work areas.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Efficiently processed cash register transactions for new and refilled prescription orders.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Dispensed medications to patients in accordance with pharmacist orders.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Education and Training
Laguna Hills High School Laguna Hills, CA
High School Diploma
06/2007
Santa Ana Community College Santa Ana, CA
Pharmacy Technician in Science Education