Quality Analyst Software

Jeevitha Ravi

Software Quality Analyst

Email – *****.*********@*****.***

Mobile - +1-437-***-****

CAREER PROFILE

Organization

Duration

Virtusa Canada Inc

Systems Technology Group, Inc. (STG), India

Jul 2021 – Oct 2023

Jan 2016 – Mar 2019

Maersk Global Service Centres India Pvt Ltd

Aug 2012 – Dec 2015

EXPERIENCE SUMMARY

Senior QA Professional with 4+ years of experience Manual / Automation Testing in software industry Strong expertise in creating and executing comprehensive test plans, identifying, and documenting defects, and ensuring the delivery of high-quality software products.

SKILLS

Expertise in Manual Testing methodologies and best practices.

Test Planning, Test Design, Test Execution and Defect Reporting & Tracking strategies.

System, Functional, End to End, Regression and UAT Testing.

Experience in Basic Automation Test Cases Development, Maintenance and Execution using Java, Selenium and TestNG Frameworks.

Defect Tracking and management tools (HP ALM, JIRA and Confluence).

Excellent understanding of SDLC, STLC methodologies.

Experience in Web & Mobile Apps Testing

Familiar with Agile and Waterfall project models.

Excellent verbal and written communication skills.

PROJECTS PROFILE

Organization

Virtusa Canada Inc

Client

Bank Of Montreal (BMO)

Role

Global Pay - E2E Test Lead (Online Banking)

Responsibilities

Developed comprehensive test strategies, test plans, and test cases to ensure maximum coverage of software applications.

Executing DB queries in various downstream database tables to check if the data is properly persisted for the payment transaction created from the UI.

Worked closely with the development team to reproduce and investigate reported defects, ensuring timely resolution.

Utilized ALM to execute test cases, track testing progress, document test results, and generate detailed reports.

Environment & Tools

HP ALM, Oracle SQL Developer, Microsoft Office, JIRA, Confluence

Organization

Virtusa Canada Inc

Client

Bank Of Montreal (BMO)

Role

UAT Test Coordinator (Online Business Banking)

Responsibilities

Collaborated with business analysts and stakeholders to understand user stories, use cases, and functional requirements.

Developed and executed comprehensive test plans, test cases, and test scripts, covering various scenarios and user interactions.

Test Plan, Test Cases review sessions with LOB & Technology teams

Performed cross browser, iPhone and Android mobile app testing.

Identified, documented, and tracked defects using defect tracking tools, and worked closely with developers to resolve issues.

Conducted regression testing to ensure the stability of the software after bug fixes or enhancements.

Prepared detailed test reports and communicated test results to project stakeholders, highlighting any critical issues or risks.

Environment & Tools

HP ALM, JIRA, Confluence, Microsoft Office, TestFlight, Perfecto

Client

M & T Bank, USA

Organization

STG infotech Inc

Application

Online Banking

Projects

Wire Payments Enhancements

Transaction Monitoring

Secondary Login Authentication & Password Enhancement

Audit Report Analysis

Role

Senior Quality Analyst

Responsibilities

Understanding the Business requirements of the application.

Developed Test Plans, Test Cases, RTM based on project specifications and requirements.

Conducted Test Plan walkthrough with Development, Project Management and Business Teams

Executed test cases and documented test results and defects in ALM

Setup regular defect triage calls and walk through the defects with Dev Team and submit the daily defects status report to Project Team.

Collaborated with development team to troubleshoot and resolve the issues.

Executed SQL queries to cross check the data in tables.

Device and Cross Browser Testing

Developed Automation Test cases in Selenium and TestNG

Maintained the Test Cases in GIT Repositories

Executed Automation Test cases for Sanity and generated reports.

Coordinating with Downstream systems for validation as part of e2e testing

Participated and made active contributions in stand-up, sprint planning, retrospective meetings for Agile projects.

Environment & Tools

HP ALM, JIRA, Confluence, Oracle SQL Developer, Java, Selenium, TestNG, Microsoft Office, RSA Case Management, GIT

OTHER PROFESSIONAL EXPERIENCE

Customer Relations Executive, Senior Associate (Imports) – Aug 2012- Dec 2014

Maersk Shipping & Logistic Private Limited Company, Chennai, India

Communicated with customers, vendors to ensure the smooth delivery of cargos.

Focused on the requirements of key customers on priority to provide excellent customer experience according to the database.

Arranged Cargo Releases for the customers.

Prepared reports for multiple teams weekly / monthly basis.

Handled SCID & LONGSTANDING billing items.

Received Numerous Direct Appreciations from the Customers for my prompt actions.

EDUCATION QUALIFICATION

Degree & Date

University

Specialization

Master of Business Administration, May 2010

MADRAS University, India

Business Administration

PERSONAL DETAILS

Nationality

Indian

Residential Status in Canada

Citizen

Location

Toronto

DOB

22-Aug-1991

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