Dental Assistant Office Administrator

PRISCILLA CRUZ

****Piedres Blanco Dr Austin, TX *8747 ·512-***-****

*******@*****.***

Objective: Dedicated and compassionate Office Administrator/Register Dental Assistant in the Pediatric Field over 10 years of experience. Have great people skills and my objective is to make sure every patient and child that walks into our feels welcomed and feels like they are in good hands, and we are here to help as much as we can.

EXPERIENCE

03/2009 TO 02/2015

DR. WEAVER PEDIATRIC DENTISTRY, Registered Dental Assistant/office receptionist

Responsibilities: Opening the office to get the day started. Confirming appointments to have our schedule ready for the next day. Get dental trays ready for treatments of the day. Give good care to patients, Check in patients, go through patient Insurance coverage and explain their copay with them. Verify dental Coverage. Making sure parents were doing great in our office. Making sure waiting room area was always nice and clean. Help my other team members. Call in huddle meetings in the morning with our team. Collecting payments. Closing the day and running final production report of the day.

LONESTAR PEDIATRIC DENTISTRY, FRONT OFFICE ADMNISTRATIVE ASSISTANT

02/2017 TO 03/2018

Responsibilities: Front office Check in about 30 patients a day and out. Confirming appointments verifying TMHP insurance. Making provider changes for our patients. Following up with patients’ appointments. Sending out referrals to oral surgeons and ortho Doctors. Making sure all appointments were confirmed before leaving or left a voicemail. Making sure schedule was correct for the doctor and had proper time assigned for treatments. Handling High volume phone calls. Prepare Insurance slips for the next day for all patients of day. Help my team to get worked done.

Raptor Electrical Services LLC, Front Office Administrator Assistant Manager

02/2020 TO 12/2021

Responsibilities: Opening Office, Checking Voicemail, Responding to emails for Owner. Making appointments by zip code, checking Inventory list of all material, Payroll, separating all receipts to the correct category. Handling QuickBooks. Sending Invoices to clients, collecting payments. Great Phone skills for first time clients setting up appointments. Cleaning the office. Getting quotes on materials for lower cost. Marketing on Yelp, Google, and Facebook. Organizing Business meetings with owner and clients. Handling Incoming phone calls.

EDUCATION

JUNE 2006

GED, Akins High School

OCTOBER 2008

REGISTERED DENTAL ASSITANT, The Academy Of HeaLTH cARE Professions

SKILLS

Great people Skills

Great Customer Service

Client Focused

Computer Proficient

Patient Educator

Dental Records Management

Caring

Bilingual

Team Worker

Great Communication Skills

Leadership

Verifying Insurance

File Record Maintenance

HIPPA

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