High School Customer Service

AMBER PROCTOR

240-***-****; *************@***.***

Professional Experience

Seeking a position as a Paralegal utilizing exceptional office management skills, e-discovery and educational background in law to assist in ensuring efficient legal operations. Strengths include strong work-ethic, excellent investigative, reporting skills, legal research, time management and trial preparation. Paralegal offering a strong attention to detail while reviewing documents, site checking and title searching and possessing excellent analytical and problem- solving skills. Exceptional knowledge of legal terminology. Skills

Education

Academic Associate Degree in Paralegal Studies and Litigation Technologies Bryan University, Tempe, Arizona

• Graduation Date: March 2018

High School Degree

North Point High School, Waldorf, Maryland

• Graduation Date: June 2014

Experience

Market Source (Target Mobile)

Wireless Team Representative November 2015 – July 2016

• Assisted in administering in-store promotions and coordinated with appropriate personnel

• Frequently communicated Target Mobile benefits compared to competition.

• Maintained sound knowledge of multiple carrier’s wireless products and services.

• Attended requested training sessions and conference calls.

• Managed and tracked progress against monthly plans. Prince George's County Board of Education

Customer Service Advisor August 2011 – August 2014

• Responsible for answering calls and emails in a timely manner.

• Produced digital copies of documents for retention purposes.

• Organized scanned documents on various local, network and cloud storage devices.

• Managed in-office packages and maintained logs to ensure accuracy.

• MS Office Suite

• Relativity and other

office technologies

• Legal Research

• 120 wpm typing

• 10 key adding machine

• E-Discovery

• Case Management

• Preparation of

pleadings, motions, and

court filings

• Website design and

web publishing

• Legal coursework in

contracts, torts, and

substantive law

• Clio Billing

• Database/File

Systems Creation

• QuickBooks

Contact this candidate