Program Manager Test Lead

Location:

Atlanta, GA, 30303

Posted:

June 02, 2024

Contact this candidate

Resume:

RESUME

Ravisankar Bharathi

TCS – Program Manager

Email: ******@*****.*** Mobile: 937-***-****

Work Authorization Status: Green Card

https://www.linkedin.com/in/ravisankar-bharathi-csm-safe5popm/

Living city: Cumming/Atlanta, GA

EXPERIENCE & SKILLS SUMMARY

Overall Experience:

●Over 20+ years of IT experience with 10+ years as Program Management (TPM), 5+ years as Functional QA Test Management / Automation Agile Test Lead in various SDLC includes Agile, DevOps & Waterfall; 3 years as Test Lead / UAT Lead; 2+ years as developer.

●Have worked in various domains including Supply chain, Retail, Travel & hospitality, Health care, Banking & Mortgage, Financial/Insurance, IME (Information, Media & Entertainment) / Digital Asset Management.

●Currently working as Program Manager with BFSI client through TCS and working with multiple projects on GitHub Enterprise Architecture platform since Nov 2023.

Key Skills:

●Delivered project/program/portfolio objectives on-time, with quality, within scope and budget to meet or exceed stakeholder needs and expectations.

●Worked as Program Manager to Develop, manage, monitor, and report on all IT project solutions.

●Strong JIRA, Rally, Confluence, Azure Devops portal Status reporting, use of Dashboards and can create effective Dashboards.

●Software / Tools worked but not limited to: Google cloud, BigQuery, firestore, cloudRun, Vertex AI, Azure cloud, ADO, SharePoint, Confluence, Rally, JIRA, SQL, NoSQL, DB2/RapidSQL, Oracle, HP ALM, JIRA, SoATest, SOAPUI Pro, Postman, JMeter, IBM Reqpro, Rational Quality Manager, ClearQuest, SharePoint, TFS, BI tools MicroStrategy, Business Objects, MS Office products (Project, Visio, Access). Tools Knowledge/Handson & Exposure on Java, Selenium, Cucumber, Maven, Junit, TestNG, GIT, Bit Bucket, Groovy Pock, Docker, and Linux environment, Exposure to Azure Databricks and AI, ML.

Education and Certifications:

●Master of Computer Application, Bharathidasan University, India, 2001

●CSM (Certified Scrum Master) from SCRUM ALLIANCE. Certificate ID: 000769049

●Safe 5 PO PM Certified in May 2021. CERTIFICATE ID: 801*****-****

●Certified Google cloud “GCP Cloud Digital Leader” in January 2023. Series ID: 31978

Professional Experience:

Tata Consultancy Services November 2023 – Current

Role: Program Manager Client: Flagstar / BFSI (November 2023 – current), Atlanta, GA (Remote)

●The current GitHub migration project involves migration of code repositories from Bitbucket to GitHub for On-prem Java/Angular, AWS, Apigee, Salesforce target locations.

●Project architecture and technology involves executing workflow solutions in CI/CD pipeline and move repos using technologies GitHub Actions, Bash, Ansible, Bitbucket, GitHub. Also, in parallel I manage / oversee SharePoint online project and Intune Management tool migrations for IAM & Security policies.

●My role as Program Manager, manage multiple projects, oversee & manage project delivery, end user stakeholder communication and weekly status report for the migration scope & delivery.

●Manage Onshore, Offshore manager and other resources, manage customer communications on delivery /issues.

●Had influence on clear $5M+ payment delivery in less than 4 months, worked with customer to expedite on pipeline projects and engage discussions with customers on RFP for upcoming projects.

Tata Consultancy Services January 2023 – October 2023

Role: Program Manager Client: UPS (January 2023 – October 2023), Atlanta, GA (Hybrid)

●The current project involves developing UI/UX products on Google cloud platform for UPS clients.

●Project architecture and technology involves data operations in BigQuery, training Vertex AI through BigQuery database inputs, Kmeans classification trained AI model, firestore database, API, Java Angular, data visualization tool Power BI.

●My role is Program Delivery Manager to execute through Agile and the following are regular responsibilities.

●Evaluate, manage scope, and backlog requirements.

●Provide consulting on solutions to the development team and get buy-in / approval from customers on the approach.

●Managed to deliver customer expected products in phases to production.

●Supporting Customer's Business partners on the product and improved customer experience.

●Provide strategic planning on the next steps for the customer.

●Worked as bridge between Development team and Customer Management and leadership team.

●Provide Status reporting for customers and internal TCS stakeholders.

●Managing Offshore and onshore team on daily delivery tasks/impediments/risks follow-up towards sprint & release milestones.

●Identifying and onboarding talented technical teams to the program.

●Worked as Product-minded Technical Program Manager and enthusiastic about building great customer experiences as part of a cross-functional group of product managers, designers, data scientists, researchers, and engineers leading the evolution of the product.

Tata Consultancy Services May 2020 – December 2022

Role: Program Manager Client: Walgreens (May 2020 – December 2022), Chicago, IL (Remote)

●This project involves technical platform change to support Azure cloud migration. I have led Cloud migration of eighteen applications and have successfully done and monitoring in hyper care.

●As a Program Manager, I had been involved in managing risk review / update items in ADO (Azure Devops portal) and review with multiple and Matrix organization stakeholders at Program daily connect, remove impediments, and track milestones, Review production cutover documents and drive delivery to complete migration and support hyper care.

●Prioritize and drive POD sessions; Identify Technical debt, execution, and closure phases with project stakeholders and client leadership.

●Provide input and get approvals from IT governance and Security teams.

●Obtain Solution and risk mitigation approvals from Program Architect.

●Prepare weekly reports and present with client leadership.

●Connect to get inputs and drive to ensure tasks completion on time from the delivery team and escalate on Firewall requests, risks that require inputs on migration dependency.

Tata Consultancy Services November 2019 – April 2020

Role: Test Architect / Test Program Manager - Client: IHG (November 2019 – April 2020); Atlanta, GA (Onsite)

●As a Test Architect in IHG, I have been working as part of Agile team Test Lead at Onshore coordinates with Offshore team.

●Prepare Test Strategy for Azure Cloud Migration that includes Functional / Regression Testing, Automation, Performance Testing, Perform API Testing that require sending REST API requests through Postman, Verify the Linux application Server logs, UI, back-end validation are the core responsibilities.

●Also, performed functional Automation through Groovy in the Docker environment.

●I have extensively used Bitbucket version control with GIT / Source Tree and Jenkins Job Build for Continuous Integration.

●Manages budget and operations including roadmaps, resource plans, invoicing, vendors.

●Tracked data & metrics including test cycle defect counts, defect trends, root-cause analysis.

Anthem Inc March 2019 – November 2019 (Atlanta, GA)

Role: Test Architect / Test Program Manager

●Waterfall / Migration test management, End to End Testing, Performance Testing in “Commercial Migrations” project for Health care Insurance. This project involves Migration of Legacy Large group, Small Group, and its members to the WGS system.

●My key responsibilities are Architect Test Strategy and drive Test effort as Test Program Manager for SIT, UAT, Automation, Performance Testing area and managed test resources in a matrix team.

●Ensure quality milestones /gates and high-quality software delivery. Coordinate and chair defect triage, test Status meetings. Help team to deliver Test plan, Test cases, resolve Test data dependency, Automation coverage and Test Summary report on time and obtain sign off from Business Stakeholders.

●Validated both SOAP web services using SOAPUI tool and REST API through Postman collections & CURL’s.

●Validated Database tables through SQL queries.

●Documented mappings done on Source Data Elements to Destination Data Elements.

●Coordinated and chaired defect triage, test status meetings.

Cognizant Technology Solutions US Corp (Oct 2010 – March 2019)

Cognizant Technology Solutions (April 2008 – Oct 2010)

Role: Project Manager / Test Program Manager / Automation Agile Test Lead

●Analyzed the business requirements and understood the Dev and Testing effort.

●Collaborated with stakeholders and developed project plan, communication plan, project charter.

●Coordinated Requirements Management (User stories, Epics, Product and Sprint Backlogs), Change Control Management through working with Product Manager, Scrum Development team.

●Communicated committed stories for the upcoming sprint to backlog owners and stakeholders.

●Facilitated & drove Sprint Planning / grooming ceremonies, Daily Scrum meeting, Sprint Retrospective meeting.

●Coordinate Requirements Management (User stories, Epics, Product and Sprint Backlogs), Change Control Management through working with Product Manager, Scrum Development team.

●Communicate committed stories for the upcoming sprint to backlog owners and stakeholders.

●Facilitate & drive Sprint Planning / grooming ceremonies, Daily Scrum meeting, Sprint Retrospective meeting, and provide inputs to ART Engineer.

●Reviewed Test Strategy with Project team – ITPM, Test Architect, Solution Architect, Business Analyst, Development, SIT / UAT Test leads/ Performance Testing / End to End / Testers, Business Leads.

●Identified and reported dependencies, risks / mitigation & escalated / communicated to PM & Project stake holders.

●Worked on integration modules with RESTful API’s

●Defined & Developed Report templates for status reports.

●Updated Page factory in existing framework for addition or modification of web Element references.

●Developed and updated existing automation framework BDD, TDD and setting up test data.

●Prioritized, parameterized, group scripts in TestNG Framework.

●Performed Back-end validation DB2 / Oracle UAT Testing, MicroStrategy Reports Testing, I have used MS Access, DB2/Rapid SQL for Back-end validation.

●Web Services Testing, web Testing Waterfall / Agile model projects on systems FACETS, ACES, WGS (Claims, E&B), CS90 for the programs - Mandates programs, Commercial Migrations and worked with tools Rational Tools (ReqPro, RTC, RDNG, RQM, ClearQuest), Jira, Automation (APT).

●As a Test Manager, manage a team of 5 to 10 members test leads and Testers and ensure Quality delivery on time for the scope committed in Waterfall and Agile Delivery models.

Prior Client engagements: (October 2003 – March 2019)

Client: Freddie Mac (December 2017– March 2019); Mc Lean, VA