Delivery Driver Customer Service
Resume:
Michael Lindsay
Punctual Delivery Driver with *+ years of experience meeting strict deadlines in fast- paced environments while focusing on increasing productivity to drive brand loyalty. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. Skills
Returns pickup
Heavy Lifting
Payment Collection
Dispatch Collaboration
Delivery Documentation
Interpersonal Communication
Vehicle loading
GPS Systems
Work History
2023-09 - Current Courier Contractor
Need It Now Delivers, Roswell, GA
Utilized GPS navigation systems to navigate faster routes. Built professional relationships with customers and business partners to establish trust and credibility.
Followed safety procedures and regulations to protect packages and vehicles.
Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Supported the onboarding and training of new courier contractors, sharing best practices for route optimization and time management. 2021-01 - Current Delivery Driver
AxleHire, Inc.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments
Delivered packages to customer doorsteps and business offices Marietta, Georgia 30068
***********@*****.***
Completed rush deliveries on tight timetables to satisfy customer needs Operated vehicle safely in highly congested areas with no traffic violations Completed on-time deliveries by choosing best and most efficient routes Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
2021-03 - 2023-08 Forklift Operator
Kenco Logistics
Prepared orders for shipment by picking, packing, and labeling merchandise
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies Performed inventory control, such as counting, and stocking merchandise Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
Operated forklift to safely move and safeguard stock and supplies in warehouse.
2018-01 - 2021-10 Warehouse Associate
Amazon Warehouse
Responsible for ensuring that packages are properly scanned and sorted for delivery
Unload package freight into warehouse for distribution Assured that picked and packed items were properly recorded in the Amazon order database
Utilized UNIX, Cirix, and AS400 operating systems for quality control checks on package freight
Verified computations against physical count of stock with a Bluetooth scanner of quality control purposes.
2012-12 - 2017-01 Network Technician
AT&T Wireless
Monitored mobility E911 services which included responding to network outages involving,LMU's, Signaling Gateways, BSC's, RNC's, GMLC's and MSC's
Worked in a 24/7 Tier1 NOC environment and monitored all network components affecting E911 network services
Notified Outage Management with potential customer service affecting outages and SIR level FCC reportable network outages Analyzed possible transport/facility issues with Transport and Telco departments which included providing Granite Path circuit assistance and node testing
Opened trouble tickets on nationwide nationwide E911 network issues Monitored and maintained True Position routers
Provided end to end troubleshooting on Lb, IuPC, and MME links Documented network outages in AOTS Mobility ticketing system. 2011-08 - 2012-11 RAN Engineer
Crystal Equation/AT&T
Resolved nationwide AT&T network cell site outages in a timely manner Notified Outage Management with potential cell site issues that were FCC reportable
Analyzed RAN data to recommend optimal changes to RAN network in order to improve network performance
Responsible for overseeing installation, maintenance and performance for AT&T wireless radio access nodes
Performed T-1 and SIAD router testing via remote access to the node site Proactively utilized network monitoring tools to identify potential cell site outages
Worked in 24/7 Tier Operations environment in order to assist Tier 2 and Tier 3 technicians for network resolution
Developed and maintained reports based upon trouble ticketing metrics. 2007-06 - 2010-10 Network Control Engineer
TEKsystems/AT&T
Monitored and troubleshot network connectivity issues with Andrews/True Position LMU's, WLG's and SMPC's
Utilized NetCool to monitor E911 network alarms
Ensured the proper documentation of trouble tickets on all network hardware and software that were in an alarmed condition Tested and monitored T-1 circuits using Centest and Net Analyst Responsible for initiating conference bridge calls with Outage Managements and internal/external support teams
Interfaced with LEC's and made the proper escalations to help restore mobility transport outages
Provided network surveillance and technical support for Network Operations Center/NOC.
2006-06 - 2007-03 Telecom Installer
SRI Telecom
Planned layouts and ran fiber, Cat5, and power cable into BellSouth Central Office sites
Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexers, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards
Read blueprints and cable running lists to ensure the proper installation. Education
1986-05 General Studies
Walton High School - Marietta, Georgia
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