Data Entry Lab coordinator
Resume:
CONTACT
********@*****.***
Cleveland OH
EDUCATION AND TRAINING
Bachelor of Science - Healthcare Administration
Tiffin University
Tiffin, OH
AAB Associates - Human Resource Management
Lakeland Community College
Kirtland, OH
03/2024
Basic Life Support (CPR and AED)
American Heart Association
SUMMARY
Seeking a position which enables room for growth and experience in the work force while challenging my previous work experiences. Diligent and analytical inspection professional offering strong observational and documentation skills developed across 15-year career. Successfully examine documentation and monitor activities to verify compliance and identify issues of concern. Self-motivated and hardworking with good time and project management abilities. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
SKILLS
MS Office Suite
Administrative
Analytical
Attention to detail
Customer service
Research
Quality
Project Management
Conflict resolution
Communication
Clerical
Speaking
Office machines
Creative writing
Client
Active listening
Team building
Flexibility
Reliable
Relationship building
Multi-tasking
Data entry/editing
Filing/scanning
Negotiation
Time management
Written
Case Management
Data Entry and Analysis
Email and Telephone Etiquette
Patient Support
Regulatory Compliance
Records Management
MS Office
Positive Attitude
Organization and Multitasking
Decision-Making
Case Management Tracking
Relationship Building
Documentation and Reporting
Problem-Solving
Resource Management
Patient Management
Patient Needs Assessment
Conflict Resolution
EXPERIENCE
Case Manager/Paralegal
Buckeye Law Group Cleveland, OH
11/2023 - Current
Perform data entry duties.
Interviewing, gathering information and documents from clients and other sources.
Handle incoming calls and other communication interactions with clients and third parties.
Maintain ongoing relationships with clients.
Maintain and organize electronic case files.
Collecting, Reviewing, and Verifying medical bills, liens, declaration pages, payment logs, etc., from third parties
Work in a team-centered environment and communicate with lead attorney, paralegals and legal assistants about all aspects of the case.
Work with a high volume of clients and maintain organization and efficiency.
Perform other related duties as assigned.
Lab Coordinator
Cleveland Clinic Home Sleep Lab Warrensville, OH
07/2022 - 10/2023
Administered performance evaluations, training, administrative duties.
Scheduling/ confirming appointments.
Multitasking in a fast-paced environment, data entry, inputting/updating patients' information into system following HIPPA
Patient advocacy, customer service, uploading patient results and attaching to patients' charts
Cleaning/disinfecting equipment used for sleep studies, coordinating department activities, individuals, and resources.
Getting devices ready for shipment to patients.
Patient Service Coordinator
UH Hospitals Home Care Warrensville, OH
03/2022- 07/2022
Scheduling appointments, entering doctors' orders for medications, tests, procedures
Answering patients scheduling questions and responding to non-medical requests, customer service
Maintaining patient database, including entering new patient information/demographics
Ensuring ethical and moral practices are carried out properly.
Primary interface between patient, field clinicians, referral sources, Clinical Managers, Resource Clinicians, and other agency departments
Intake, Authorizations and Pharmacy Staff.
Court Assistant
Cuyahoga County Common Pleas Courts Cleveland, OH
04/2019 - 03/2022
Data entry, maintaining sensitive and confidential information.
Preparing court dockets for arraignment and first appearance court dates
Actively calling cases during court proceedings
Administrative assistance for the Bail Commissioner's and Judges
Operating various office machines to prepare court information.
Paying attention to details while entering data
Multi-tasking
Handling/ processing requests from Attorneys, Judges, and Deputy Bond Commissioner's
Effective time management
Answering phone/ managing calls from defendants, families, and attorney's offices to process continuations and confidential records.
Contributed to development, planning, and completion of project initiatives.
Answered face to face telephone requests for information about warrants, citations and other court documents or procedures.
Assembled paperwork and relevant files and briefs for use by judges at hearings.
Supports daily courtroom operations, including document preparation, filing of referral forms and court notices, check- in and check -out and bailiff duties.
Assisted parties to civil and criminal cases in understanding standard courtroom procedures and advised on legal obligations, options and subjects calling for consultation with attorneys.
Gift Processor/Data Entry
Cleveland Clinic Beachwood, OH
10/2018 - 04/2019
Scanning, faxing, and filing documents.
Adding and editing client profiles upon request into companies' systems
Checked new and existing data for accuracy.
Inputting and cataloging information
Clerical and administrative duties were completed as well.
Responded with personalized contacts and thank you letters to donors, event attendees and social media followers.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Code Compliance Specialist- Property Preservation Specialist- Inspections Biller
Safeguard Properties Valley View, OH
03/2009 - 09/2018
Customer Service to Client (Banks) and Code officials by addressing and processing their request.
Effectively resolving discrepancies between the Code Officials, Banks, and Vendors
Providing quality resolution and safeguarding our clients' interests
Set up monthly team meeting for production statuses.
Conducted one on one training sessions with team members to increase quality.
Enforced regulations by reviewing federal, state laws and code violations to confirm compliance.
Assessed and prioritized contributions according to amount and service
Documented collections amounts and status and maintained information in organizational database.
Supported bank clients by answering questions related to compliance and effective training and delivery of new policies and protocols.
Monitored property condition utilizing inspection results and information from contractors.
Worked with contractors to ensure they are knowledgeable in various insurers and investors guidelines and completing work within agreed upon time frames.
Reviewed transaction disputes to ensure chargebacks are accurate.
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ERIKA THREAT
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