Amanda Hogan
Grateful to serve
Reno, NV
*******************@*****.***
whose values match that of a tight knit family acknowledging the importance of every employee like the pillars in the foundation of the company as a whole. I am hopeful to plant my roots and stay long term challenging and strengthening my usefulness.
• Effectively and pleasantly take, prepare. and serve orders; detail-oriented
• Efficient when given a volume and variety of tasks; well organized and focused
• Proficient when transacting customer orders, consistently accurate change-making skills
• Dedicated to quality and expedient customer service; well suited for fast paced, challenging environments
• Professional demeanor, consistent positive and friendly communication with patrons and management
• Positively maintains a friendly environment for customers and co-workers
• Cashier skills: efficiently manages money
• Ability to quickly identify customer related issues and/or concerns and to provide amicable remedies
• Flexible, quick to implement new directives and/or concepts with minimal instruction Work Experience
Barista/Cashier
Peppermill Resort Spa Casino - Reno, NV
May 2023 to Present
Prepare coffee, pastries, and food while maintaining a clean work station, customer care and cash handling, hospitality and provide helpful Information Security Officer
Silver Legacy Resort & Casino at THE ROW - Reno, NV September 2022 to December 2022
Maintain safety protocol keep an eye out for any suspicious activities customer service cpr and cuff trained
Abassador for Downtown Reno
Street plus - Reno, NV
March 2019 to November 2022
Provide the downtown area with assistance in monitoring the security of the businesses as well as giving directions, being hospitable, and cleaning up trash all around the streets. Assembler
Manufacturing- 4970 Energy Way - Reno, NV
March 2011 to June 2011
Assemble parts while taking direction from blue prints Caregiver
Private Party - Reno, NV
January 2008 to October 2010
Barista/Customer Service
Starbucks - Reno, NV
November 2006 to November 2009
Barista cashier
Sales- 1757 Silverado
J & L Distributing - Reno, NV
July 2007 to October 2007
Door to door sales
Picking/Packing, (Seasonal)
Amazon Warehouse - Fernley, NV
November 2006 to December 2006
Skills
• Customer Service
• Shift Supervisor (1 year)
• Cashier
• Cash Handling
• Cleaning
• POS
• Restaurant Experience
• Barista Experience
• Cleaning Experience
• Word
• cash
• Data Entry
• Leadership Experience
• Coffee Experience
• Security
• Surveillance
• Host/hostess experience
• Cash register
• Serving
• Customer service
• Cash handling
• Security
• Clerical experience
• Coffee experience
• Restaurant experience
• Microsoft Excel
• Inventory control
• Time management
Certifications and Licenses
First Aid Certification
CPR Certification