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Customer Service Warehouse Associate

Location:
Manhattan, NY, 10019
Posted:
June 02, 2024

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Resume:

Work History

Kirk

McGhee

Contact

Address

Queens, NY 11385

Phone

347-***-****

E-mail

*.**********@*****.***

Skills

Excellent customer service

skills

Proficient in Microsoft Office

Management

Organization

Adaptable

Detail Oriented

Dependable

Self-Starter

Time-Management

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Customer Service Representative

Pitt Stop Convenient Store

Ringing up customers orders,Cleaning and

mopping,stocking,Providing excellent customer

service.

Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.

Fostered a customer-centric culture within the team by consistently reinforcing the importance of

empathy, understanding, and patience in all

interactions with clients.

2020-12 -

Current

Warehouse associate

Ashley Furniture Store

Loaded and unloaded shipments, organized

stockroom as necessary, constructed displays and

shelves, reported missing inventory to inventory

manager, assisted with replenishing the sales floor as needed, priced all items, observed proper safety

procedures in stockroom when retrieving heavy

objects, removed and packed sold items from the

sales floor for customers

Completed regular cycle counts to maintain

accurate inventory records and identify

discrepancies early on.

2019-09 -

2020-12

Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand

patterns or product offerings efficiently.

Warehouse associate

US Foods Inc.

Processed, packaged and shipped orders

accurately, examined ingoing and outgoing

shipments, organized stock and maintained

inventory, inspected products for defects and

damages, organized warehouse space, received,

unloaded, and placed incoming inventory items

appropriately, check, verified and filled customer invoices, contributed ideas on ways to improve or

optimize warehousing procedures, kept warehouse

clean and organized daily

Consistently lifted materials weighing as much as

60LBS

Provided excellent internal customer service by

working closely with other departments to address

and resolve any issues related to warehouse

operations.

2015-10 -

2019-08

Environmental Technician

Palmetto Health Hospital

Reported to Environmental Team Leader daily, on

the status of utilities repairs, water discharges, and sampling, managed hazardous, special and

non-hazardous wastes for regulatory compliance

and proper management, wrote Standard

Operating Procedures, and gained approvals for

critical spill basins and investigated sources for leaks, maintained an excellent relationship with all

coworkers including operators, engineers and senior management, conducted safety inspections for all

critical equipment.

Promoted company sustainability initiatives through regular employee training and awareness programs

Stayed up-to-date on current industry best practices through attending conferences, workshops, and

training sessions focused on environmental

management topics

2014-09 -

2015-08

Education

Janitor

South Carolina State Museum

Cleaned and supplied designated building areas,

performed and documented routine inspection and

maintenance activities, carried out heavy cleansing tasks and special projects, notified management of occurring deficiencies or needs for repairs, made

adjustments and fixed minor repairs, stocked and

maintained supply rooms, followed all health and

safety regulations

Supported waste management efforts by collecting

trash, recycling materials, and disposing of them

properly

Responded quickly to urgent maintenance requests

from building occupants or management staff

members

2012-06 -

2014-05

High School Diploma

Richland Northeast High School - Columbia, SC

2008-09 -

2011-06



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