Work History
Kirk
McGhee
Contact
Address
Queens, NY 11385
Phone
*.**********@*****.***
Skills
Excellent customer service
skills
Proficient in Microsoft Office
Management
Organization
Adaptable
Detail Oriented
Dependable
Self-Starter
Time-Management
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Customer Service Representative
Pitt Stop Convenient Store
Ringing up customers orders,Cleaning and
mopping,stocking,Providing excellent customer
service.
Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Fostered a customer-centric culture within the team by consistently reinforcing the importance of
empathy, understanding, and patience in all
interactions with clients.
2020-12 -
Current
Warehouse associate
Ashley Furniture Store
Loaded and unloaded shipments, organized
stockroom as necessary, constructed displays and
shelves, reported missing inventory to inventory
manager, assisted with replenishing the sales floor as needed, priced all items, observed proper safety
procedures in stockroom when retrieving heavy
objects, removed and packed sold items from the
sales floor for customers
Completed regular cycle counts to maintain
accurate inventory records and identify
discrepancies early on.
2019-09 -
2020-12
Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand
patterns or product offerings efficiently.
Warehouse associate
US Foods Inc.
Processed, packaged and shipped orders
accurately, examined ingoing and outgoing
shipments, organized stock and maintained
inventory, inspected products for defects and
damages, organized warehouse space, received,
unloaded, and placed incoming inventory items
appropriately, check, verified and filled customer invoices, contributed ideas on ways to improve or
optimize warehousing procedures, kept warehouse
clean and organized daily
Consistently lifted materials weighing as much as
60LBS
Provided excellent internal customer service by
working closely with other departments to address
and resolve any issues related to warehouse
operations.
2015-10 -
2019-08
Environmental Technician
Palmetto Health Hospital
Reported to Environmental Team Leader daily, on
the status of utilities repairs, water discharges, and sampling, managed hazardous, special and
non-hazardous wastes for regulatory compliance
and proper management, wrote Standard
Operating Procedures, and gained approvals for
critical spill basins and investigated sources for leaks, maintained an excellent relationship with all
coworkers including operators, engineers and senior management, conducted safety inspections for all
critical equipment.
Promoted company sustainability initiatives through regular employee training and awareness programs
Stayed up-to-date on current industry best practices through attending conferences, workshops, and
training sessions focused on environmental
management topics
2014-09 -
2015-08
Education
Janitor
South Carolina State Museum
Cleaned and supplied designated building areas,
performed and documented routine inspection and
maintenance activities, carried out heavy cleansing tasks and special projects, notified management of occurring deficiencies or needs for repairs, made
adjustments and fixed minor repairs, stocked and
maintained supply rooms, followed all health and
safety regulations
Supported waste management efforts by collecting
trash, recycling materials, and disposing of them
properly
Responded quickly to urgent maintenance requests
from building occupants or management staff
members
2012-06 -
2014-05
High School Diploma
Richland Northeast High School - Columbia, SC
2008-09 -
2011-06