Malee Roll
Experienced Eligibility Specialist
transitioning to Customer Care
Professional
Seeking a Customer Care Professional position where I can utilize my strong communication skills, attention to detail, and experience in record keeping and data
management.
***********@*****.***
Jasper, IN
Work Experience
Eligibility Specialist
FSSA/Division
February 2022 - June 2022 • Jasper, IN
• Managed client eligibility process for various programs.
• Ensured accurate record keeping and data entry.
• Demonstrated strong communication skills while interacting with diverse clientele. Office Manager
It Takes A Village
November 2021 - June 2022 • Chrisney, IN
• Managed office operations, including record keeping and data management.
• Handled donations and foster/adoption processes.
• Maintained detailed records of each animal in the system. Production Worker
Kimball International
July 2018 - June 2022 • Santa Claus, IN
• Performed detailed inspection of products to ensure quality.
• Worked in various roles (float) to support production needs.
• Packaged finished products for shipment.
Customer Service Representative
STARTEK
January 2012 - January 2018
Assist customers in orders, billing, tech support
Caregiver/personal Assistant
Raintree Day Program
May 2006 - June 2008 • Evansville, IN
Worked with mentally handicap adults, teaching everyday living skills, passing meds and taking themout into the community.Shipping and Receiving
Customer Service Representative
Emily Ann Enterprises
February 1999 - April 2006 • Evansville, IN
Packaged and shipped merchandise for computer sales.AccomplishmentsGreat computer and people skills Customer service
Startek
Skills
Record Keeping Data Management Adaptability Communication Attention to Detail