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Customer Care Service

Location:
Jasper, IN
Posted:
June 02, 2024

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Resume:

Malee Roll

Experienced Eligibility Specialist

transitioning to Customer Care

Professional

Seeking a Customer Care Professional position where I can utilize my strong communication skills, attention to detail, and experience in record keeping and data

management.

***********@*****.***

812-***-****

Jasper, IN

Work Experience

Eligibility Specialist

FSSA/Division

February 2022 - June 2022 • Jasper, IN

• Managed client eligibility process for various programs.

• Ensured accurate record keeping and data entry.

• Demonstrated strong communication skills while interacting with diverse clientele. Office Manager

It Takes A Village

November 2021 - June 2022 • Chrisney, IN

• Managed office operations, including record keeping and data management.

• Handled donations and foster/adoption processes.

• Maintained detailed records of each animal in the system. Production Worker

Kimball International

July 2018 - June 2022 • Santa Claus, IN

• Performed detailed inspection of products to ensure quality.

• Worked in various roles (float) to support production needs.

• Packaged finished products for shipment.

Customer Service Representative

STARTEK

January 2012 - January 2018

Assist customers in orders, billing, tech support

Caregiver/personal Assistant

Raintree Day Program

May 2006 - June 2008 • Evansville, IN

Worked with mentally handicap adults, teaching everyday living skills, passing meds and taking themout into the community.Shipping and Receiving

Customer Service Representative

Emily Ann Enterprises

February 1999 - April 2006 • Evansville, IN

Packaged and shipped merchandise for computer sales.AccomplishmentsGreat computer and people skills Customer service

Startek

Skills

Record Keeping Data Management Adaptability Communication Attention to Detail



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