Customer Service Quality Assurance

Tim Rommeney

Carmel, IN ***** • 317-***-**** • ************@*****.***

Education

Bachelor of Science: Economics, Expected in 05/2025 DePauw University - Greencastle, IN

Minor: Italian Studies, Expected in 05/2025

DePauw University - Greencastle, IN

Professional Summary

I am currently a rising senior at DePauw University. As an economics major, I am searching for something this summer that can enhance my skills in the field, with a main focus on it being business related. Through my time at Ferguson the past two summers, I have become an efficient worker and developed a variety of skills.

Accomplishments

3.2 GPA at DePauw University

2x Deans list (Both Junior Year)

Student Athlete

Skills

Data Quality Assurance Microsoft Excel

Customer Service Problem-Solving

Clear Communication Economics Knowledge

Work History

Dishwasher, 08/2023 to 12/2023

Upper Crust – Greencastle, IN

Kept kitchen areas neat and clean by removing trash and organizing supplies. Followed supervisor instructions to complete tasks on time. Kept work area clean, dry, and free of debris to prevent incidents and accidents. Product Data Coordinator, 05/2023 to 08/2023

Ferguson – Indianapolis, IN

Served as a point-of-contact for external partners and clients, addressing inquiries or concerns related to data-sharing agreements and protocols.

Maximized efficiency within teams by establishing clear procedures for task delegation and progress tracking related to data initiatives.

Ensured timely completion of projects by efficiently coordinating cross-functional teams involved in data management activities.

Tool Crib Attendant, 05/2022 to 08/2022

Ferguson – Indianapolis, IN

Facilitated preventive maintenance on equipment in line with company standards. Verified computer inventory against physical inventory and resolved discrepancies. Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.

Landscaper, 03/2020 to 07/2020

Lordin Landscapes – Indianapolis, IN

Maintained grounds by trimming, weeding, and general clean-up. Performed planting, watering, mulching, and edging of lawns. Removed weeds, hazards, and debris from common pathways to improve usability. Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

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