Bilingual EHS Lead

Sarfraz Khan Oozeerkhan

Mississauga, ON +1-647-***-**** *********************@*******.***

Professional Summary:

Bilingual French/English Environmental Health and Safety professional (Specialist, Lead, Manager) with OHS and Risk management Recognition of Achievement from Sheridan College. I have around 5yrs of experience in several industries such as banking, IT, medical, and warehousing in Canada. I have been exposed to a range of challenges and acquired various skills necessary to deliver impressive work and the ability to meet tight deadlines. Good problem-solving, decision making and interpersonal skills have helped me achieve the best results in complying with the Regulations and in providing a safe and healthy work environment to the workplaces. I have a very good awareness of working both in a team and independently to give the best of myself. I am very eager to share my passion, knowledge, acquire new skills and broaden my professional experiences in Occupational Environment, Health and Safety. I have a valid G driving license and available for frequent travelling. My next professional goal will be to work towards achieving my CRSP certification. Also a Bilingual French/English IT Tech Lead professional with a BSc in Computer Science. An experienced Manager of information systems with more than 10 years background in enterprise applications and systems development, working in private international French and North American companies. An experienced professional with good communication, leadership, and project budget management skills. I have experienced managing and training a team to develop advanced software applications. Key Qualifications:

Fluent in English, French and Creole

Customer service and results-oriented Health & Safety professional

Focus on priorities, progress, multi-tasking, and good time management

Ensure that objectives, deadlines are met with a high degree of effectiveness

Meet cost standards by monitoring expenses on projects

Experience with Contractor prequalification software (Avetta and GRMS)

Experience with Inspections and Incident management software (eCompliance and Intelex)

Strong leadership, loyalty, negotiating, attention to details and communication skills

Team Lead for the Health & Safety department and committee, maintain and adhere to be in compliance with all H&S policies/procedures.

Implementing the Health & Safety Culture within the company; Part of the orientation team to communicate Health & Safety policies and procedures to all new hires.

Developing and implementing H&S training courses that are required for employees such as WHMIS, new hire orientation, ergonomics, violence and harassment, PPE, fire safety, incident investigation procedure, contractor safety and so on.

Monthly building & warehouse Inspection

Quarterly H&S committee team meeting

JHSC Certified member, Qualified First Aider and Fire Warden.

Problem solver with experience in risk management

Coaching, mentoring and training team members

Passionate, competent and think outside the box tech-savvy

Offering to take initiatives to help team members & projects

Fully versed with Microsoft applications

• Customer service and results-oriented IT professional

• Focus on priorities, progress, multi-tasking, and good time management

• Ensure that objectives, deadlines are met with a high degree of effectiveness

• Serve as the primary point of contact for questions & issues resolutions; Regularly interact and communicate with customers.

• Meet cost standards by monitoring expenses on projects

• Develop strong business analysis practices with all clients (Canada, France, India, UK, and USA)

• Proficient in implementation of different languages (XML, HTML, CSS, MS SQL, JAVA, VB, ANSIBLE)

• Experience with PeopleSoft, workday, ITSM, Confluence, Atlassian, JIRA, OKTA, GITLAB, AZURE

• Strong leadership, loyalty, negotiating, attention to details and communication skills

• Experience with Data Migration and Implementation activities. Work Experience in Canada:

IDEMIA, Oakville, Ontario

Bilingual Environmental Health & Safety Specialist and Tech Lead Nov 2020 – Present

• Act as subject matter expert on OHS Act; CNESST Act and Regulations for the Ontario and Quebec warehouses

• Maintain Health and Safety training records in the Health and Safety Management System.

• Perform annual chemical audits to ensure that all chemicals onsite are listed in the SDS books.

• Provide monthly Health and Safety metrics to the Director of Operations.

• Coordinate annual fire drills.

• Review the pre-use inspections of MHE (Forklift, reach truck, order pickers and transpallets) to ensure that operators are consistently filling them out.

• Work with the warehouse supervisor to develop SOP's, JHA's, and Pre-use inspections for any new pieces of equipment.

• Develop Inspections in eCompliance management software program and incident reporting forms in Intelex.

• Distribute monthly safety talks to employees.

• Maintain the Health and Safety notice boards.

• Monitor training expiry dates and ensure that employees are re-trained prior to expiring.

• Co-ordinate MHE theory and practical training with a certified trainer.

• Provide safety training to newly on boarded employees.

• Observe and coach site leadership and employees in hazard recognition and risk assessment by identifying possible safety concerns/areas of improvement.

• Notify supervisor on any situations that are unsafe and document those discussions.

• Conduct monthly inspections of all First Aid supplies to ensure that supplies are fully stocked.

• Monitor incident reports entered by supervisor; Assist with the RTW program; Prepare WSIB Form 7's for any reported employee accident.

• Maintain prequalification list of contractors by updating yearly their WSIB Clearance, Insurance, and Contractor Safety Manuals using 3rd party prequalifier system - Avetta

• Conduct monthly onsite Health and Safety workplace inspections.

• Communicate goals and objectives to the H&S Committee team, coach and encourage teamwork.

• Create and update standard policies and procedures.

• Develop and implement WHMIS training course and refresher course for all H&S aspects that are required for employees such as Ergonomics, Harassment and so on.

• Act as a JHSC Certified member and lead monthly H&S committee team meeting.

• Act as qualified First Aider and Fire Warden.

• Ensure compliance with Environmental regulations and work with H&S Committee to organize yearly Earth Week activities.

• Work as Consultant for TPS Police, Surete de Quebec, PEEL/YORK, Transport Canada and Calgary Police.

• Serve as an interpreter between the technical team and the client, translating information system specifications into related business requirements that none technical audience can understand.

• Coordinate planning with internal and external collaborators/stakeholders/consultants for deliverables, daily status meetings for each deliverables, Agile Technology, work on high priorities based on risk assessments

• Set priorities with the team regarding deadlines that are to be meant.

• Collaborate closely with different teams to improve technology needs for internal and external stakeholders.

• Lead internal process improvement efforts within the Solution Delivery Team including: Regular invoicing per project milestones; Time-tracking of resources and projects ; Internal escalation procedures and weekly status reporting for future resource planning purposes; Suggests areas for improvement in internal processes along with possible solutions.

• Access client business and operation needs, Identify gaps and work on opportunities for improvement.

• Leads internal teams/task forces.

• Facilitate discussion of functional requirements for transition to configuration.

• Reviews the status reports of team members and addresses issues as appropriate.

• Complies with and helps to enforce standard policies and procedures.

• Translate complex technical requirements into easy-to-understand concepts to the Delivery team.

• Create and review project documentation.

• Create training guides and deliver appropriate training to internal and external stakeholders.

• Coordinate maintenance – related activities Post Go-Live. CIBC, Toronto, Ontario

Bilingual Health & Safety and Technical Support Specialist Feb 2020 – Nov 2020

• JHSC Certified member, Qualified First Aider and Fire Warden

• Comply with and help to enforce standard policies and procedures with the H&S Director.

• Maintain and adhere to be compliant with all H&S policies/procedures.

• Implement the Health & Safety Culture within the company; Part of the orientation team to communicate Health & Safety policies and procedures to all new hires.

• Develop and implement WHMIS training course and refresher course for all H&S aspects that are required for employees such as Ergonomics, Harassment and so on.

• Monthly building Inspection

• Make recommendations regarding compliance with corporate policies and procedures related to disability management and occupational health.

• Develop Inspections in eCompliance management software program and incident reporting forms in Intelex.

• Distribute monthly safety talks to employees.

• Maintain the Health and Safety notice boards.

• Monitor training expiry dates and ensure that employees are re-trained prior to expiring.

• Coordinate annual fire drills.

• Create and update standard policies and procedures.

Provide first level token support to external clients on token fulfillment and device inquiries/issues.

Analyze the client problem or issue, referring to the appropriate resource material or consult other experts and provide the appropriate solution.

Open tickets with 2nd level technical support to communicate and escalate variances with product or delivery channels.

Follow up with the client to ensure that their enquiries have been satisfactorily resolved.

Problem Solving - Respond to inquiries of both a product and technical nature received by telephone, fax, letter or e-mail from internal and external clients regarding any of the delivery channels offered by Business Banking such as CMO, FTS, Lightning Fax, FX Web passwords and their related reporting products (such as Rapidtrans, EFT, ACH)

Medtronic, Brampton, Ontario

Bilingual Health & Safety Coordinator and Helpline Specialist June 2019 – Feb 2020

• Provide Health & Safety advice to comply with regulations by assisting the H&S Manager.

• Maintain the H&S Website with new updates, statistical reports, training details, presentations and videos.

• Manage EHS inspections.

• Assists in updating Health and Safety Management Systems, emergency preparedness plan.

• Facilitate training within different levels of the organization: Worker, Supervisor, management and JHSC

• Raise awareness regarding health, safety, and security programs during meetings: Employee, Leadership and Senior Management meetings.

• Lead and manage hazards recognition programs: Hazard assessment, Workplace inspections, and Racking inspections.

• Assist in investigating all reported cases of occupational injuries, illnesses.

• Maintain employee training records including injury records, actions, and compliance.

• Act as JHSC Certified member in monthly JHSC meeting, including taking minute of meeting, following up of action items to ensure compliance with legislation.

• Coordinate annual fire drills.

Provide technical/scientific advice to customers, dealers, distributors and sales personnel responding to product related questions, issues and problems

Provide sales personnel with technical data necessary for product demonstrations

Act as a liaison between sales personnel and technical staff. Provide product related information and assistance to patients and medical professionals using our medical devices to manage to their diabetes

Troubleshoot and resolve technical support inquiries and issues via phone and e-mail from customers.

Provide troubleshooting and resolution associated with device functionality and capability. Logical sequence of troubleshooting based upon the customer stated issue including access and use of tools provided. Work experience in Mauritius

Thinkweb-ltd.com, Port Louis Mauritius

Co-founder, Web Manager, H&S Specialist Jan 2018 – Dec 2018

Hands on HTML, CSS, Javascript, JQuery, MediaQueries and any CMS

Knowledge on Software such as Photoshop, Dreamweaver, Notepad++ and other related to

Quality assurance and testing of Websites before delivering to client

Ensure that objectives are met and a high degree of effectiveness is maintained

Meet cost standards by monitoring expenses related to projects

Scheduled priorities, progress, deadlines

Scheduled planning of jobs among local and abroad staffs (France and India)

Business analysis with clients / risk management and decision making

Developed and maintained strong business relationships with clients

Business analysis with clients / risk management and decision making

Attend Client meetings

Review business processes and workflows.

Design and deliver appropriate training courses at least once every month to employees and management on health and safety.

Review yearly risk assessment, assign responsibilities based on priority and follow up on closure of action items.

Carry out monthly workplace inspections.

Act as Secretary and Subject Matter Expert to monthly Safety and Health Committees.

Investigate occupational incidents using tools such as 5 whys and fish bone to determine the root cause and propose corrective actions.

Develop effective communication systems between employer and employees.

Pre-qualify contractors prior to coming on site, assist in filling out Safe Work Permits.

Perform yearly safety audits.

Organise yearly fire drill including fire warden training.

Report all legal proceedings to the Ministry of Labour, Industrial Relations and Employment.

Perform any other duties under Section 20 of Occupational Safety & Health Act 2005 as amended.

Act as Fire Warden, certified First Aider and Safety Committee member. Capgraph Ltd, French advertising company located in Port Louis Mauritius Web Coordinator, H&S Coordinator November 2016 – March 2018

On hands HTML, CSS, Javascript, MediaQueries and CMS (Wordpress)

On hands Software such as Photoshop, Dreamweaver, Notepad++ and other related to

Quality assurance and testing of Websites and mobile applications

Scheduled priorities, progress, deadlines

Ensured that objectives are met and a high degree of effectiveness is maintained

Scheduled planning of jobs among local and abroad staffs (India)

Business analysis with clients / risk management and decision making

Web server Management/Hosting / Backups of clients jobs /Creation / Configured client emails

Meet cost standards by monitoring expenses related to projects / Invoiced client after job completed

Perform yearly safety audits.

Organise yearly fire drill including fire warden training.

Report all legal proceedings to the Ministry of Labour, Industrial Relations and Employment.

Perform any other duties under Section 20 of Occupational Safety & Health Act 2005 as amended.

Act as Fire Warden, certified First Aider and Safety Committee member.

Carry out monthly workplace inspections.

Act as Secretary and Subject Matter Expert to monthly Safety and Health Committees.

Investigate occupational incidents using tools such as 5 whys and fish bone to determine the root cause and propose corrective actions.

Develop effective communication systems between employer and employees. Linkeo Incap Ltd, French Branch Company located in Quatre Bornes Mauritius Webmaster February 2014 – October 2016

On hands HTML, CSS, Javascript, MediaQueries and IDEO CMS

On hands on Software such as Photoshop, Dreamweaver, Notepad++ and other related to

Worked in a team / Have knowledge in Web and Multimedia Tools

Mail International clients (En/Fr/Dubai/CA) for corrections and updates TNT Business Solutions LTD, Ebene Mauritius

Data Entry Operator September 2013 – Jan 2014

Good Typing skills, Data Operator at TNT Business Solutions LTD on a Dutch Project Chesteroc ltd a member of Publicis Group,French group located at Ebene Mauritius Assistant System and Network Administrator,

Assistant Database Administrator and IT Technician June 2005 - Aug 2013

Transferring of files to different platforms and servers from Mauritius to Paris, New York and UK)

Managing the FTP Server Mauritius and Paris. Working as Remote Terminal Unit (RTU)

Ensure administration in the absence of the Administrators

Maintain the company database up to date / Generating reports and provide statistics

Repairing, Upgrading and installing software on Pc’s and Apple Mac’s Rogers call centre, Port louis Mauritius

Team leader of a group of 25 data entry operators May 2004 – May 2005

Trainer to operators for new systems platform

Dealt with offshore clients

Fully conversant with configuration of windows based systems Education & Training

Udemy Online Ansible Scripts Nov 2022

Udemy Online Cloud computing Nov 2022

Sheridan College Occupational Health and Safety ROA Jul 2021 Lifesaving Society Standard First AID CPR-C Mar 2021 Sheridan College Health and Safety Risk Management ROA Jul 2020 College Boreal, Mississauga Bridging Program in Leadership and Management Jan 2020 University of Ryerson Project Management Professional PMP Dec 2019 Mental Health Commission Canada Certificate Mental Health First Aid Canada Dec 2019 Phoenix H&S Consulting Inc. Certificate in JHSC Part 1 & 2 Oct 2019 Ministry of Labour Ontario Certificate Health and Safety Awareness Workers Sept 2019 Ministry of Labour Ontario Certificate Health and Safety Awareness Supervisors Sept 2019 Mauritius Red Cross Society Basic First Aid course (MQA Approved) Jan 2017 University of Mauritius Certificate in Android Mobile Dec 2016 University of Mauritius BSc degree in Computer Science Jan 2016 Linkeo Incap Ltd. Certificate in Webmaster Feb 2014 Harel Mallac Studio S Certificate in Photography Course May 2012 City & Guilds Pitman First Class certificate in Microsoft Word, Excel, Access, Aug 2011 Powerpoint

Pascal Training Centre Certificate in Linux System Administration Jul 2003 Informatics Academy Advanced Diploma in IT Dec 2003 DCDM Business School Certificate in A+ Hardware & Software Oct 2002 Informatics Academy Diploma in IT Dec 2002

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