Customer Service High School

** ******* ***** ** ****’s, FL *****

PHONE 804-***-**** • E-MAIL ********@*****.***

NICHOLAS LASCALA

EDUCATION

**** - **** ****** **** ****** Oakton VA

**** - **** ********* **** ****** Chantilly VA

Vocational training for electrical apprenticeship

● First year class room training with hands on learning

● Second year was on the job training with once a week class room PROFESSIONAL EXPERIENCE

2005-2012 The Romeo Solutions Sterling/Midlothian, VA

● Graphic Designer / Production Coordinator

● Job description – Use of Adobe Illustrator, Photoshop and Corel Draw to design artwork for promotional products and clothing. As production coordinator I run all equipment, ensure each job is complete in a timely manner and shipped to the customer on time as scheduled. 2012-2016 Outback Steakhouse Richmond/ Midlothian, VA

● Server

● Job description- Provided excellent customer service and a unique dining experience to guests. Knowledgeable about all the food, beer, liquor and wine items listed on the menu. Take clear direction from the management team and do what is asked of me. 2013- 2015 Bonefish Grill Midlothian, VA

● Server

● Job description- Provided excellent customer service and a unique dining experience to guests in a more polished casual setting. Knowledgeable about all the food, beer, liquor and wine items listed on the menu. Take clear direction from the management team and do what is asked of me.

2015- 2017 Cloverhill Tire and Auto Midlothian, VA

● General Service Technician

● Job description- Perform oil changes, tire rotations, tire repair, tire mounting and balancing, alignments, replace brakes, replace alternators, replace water pumps, turn rotors and drums, radiator flushes, transmission flushes and performed any other task that was asked of me. 2016- 2017 Outback Steakhouse Mathews, NC

● Server

● Job description- Provided excellent customer service and a unique dining experience to guests. Knowledgeable about all the food, beer, liquor and wine items listed on the menu. Take clear direction from the management team and do what is asked of me. 2017-present Carolina Chemical Charlotte, NC

• Service and delivery

• Job description- Provided service for restaurants dishwasher and deliver chemicals. Ran daily delivery route, oversaw and kept track of chemicals delivered to over 120 restaurants weekly and provided service to the dishwasher if needed. Daily testing of dishwashers on my route.

REFERENCES

Available upon request

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