Customer Service Call Center

Taylor C Workman

620-***-**** ************@*****.***

Employment Goal:

Looking for a Customer Service-related position using an enthusiastic approach, combined with a friendly, genuine dedication to customer service. Qualifications Summary:

● 10+ years of excellent customer service

● 3 years Certified Nurse Assistant (CNA)

● Active listening, empathy

● Excellent verbal communication

● Basic computer skills

● Cash handling

● Works well as a team or individually

● Dependable

Experience:

Cashier

Dollar Tree Pittsburg, KS 11/2023- Present

● Helped customers at checkout

● Maintained correct cash handling

Inventory Counter

WIS International Pittsburg, KS 01/2023-03/2023

● counted inventory accurately for dollar stores

● traveled up to 4 hours away

Customer Service Rep

Flynn Group/NPC Call Center Pittsburg, KS 2/2016-02/2018, 03/2023-10/2023

● Took inbound calls for Pizza Hut food orders

● Professionally resolved customer complaints

Dietary Aide/Cook

Prairie Mission Retirement Village St Paul, KS 11/2020-07/2021 Arma Health and Rehab Arma, KS 07/2021-12/2022

● Cooked meals for residents according to dietary restrictions

● Assisted residents in the dining area

● Maintained a clean kitchen and dining area

Certified Nurses Aid (CNA)

Self-Employed Fort Scott, KS 09/2013-02/2016

● Assisted elderly with various activities of daily living

● Checked vital signs daily

● Maintained daily housekeeping, laundry, and kitchen responsibilities Education

● High School Diploma

● College-General Studies

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