Customer Service, phlebotomy

*** ** ******* ***, *** **

Burleson, TX *****

Cell 682-***-****

Email ***********@*****.***

Robert P. Marsh

Objective

To obtain a position as a phlebotomist in a clinical/hospital setting that will allow me to utilize my leadership, organizational and time management skills for future growth in the medical field.

Education

2024 Hill College Cleburne, Tx

Obtained Certification as Phlebotomy

Technician

2006 - 2007 Lincoln Technical College Grand Prairie, Tx

Obtained Associates Degree

1996 - 2000 Azle High School Azle, Tx

Obtained General Education

Summary of Qualifications

●Certified Phlebotomist

●Servsafe certified food handler

●Servsafe certified Manager

●TABC certified Bartender

●Experience in Customer service

●Experience in Patient transport

●Excellent reading comprehension skills

●Excellent communication skills

●Experience in working harsh environments for long periods of time

●Experience in critical thinking under pressure

●Ability to learn quickly, able to absorb new material with ease

●Comfortable in fast-paced, high-stressed situations requiring attention to detail and follow through

●Diligent and responsible

●Resourceful, well organized, highly dependable

●Efficient and detail oriented

●Physically fit, high energy and able to stand for long periods

●Excellent eye/hand coordination

Work experience

2023 – 2024 Hiley Motor Company Burleson, Texas

Automotive Technician

●Diagnose problems with customers vehicles

●Perform basic maintenance on vehicles

●Document all warranty claims with photographic evidence

●Maintain proper work bay hygiene

●Perform complicated repairs on customer vehicles including brakes, transmission, electrical, engine and suspension repair

●Maintain open lines of communication with service advisors about the status of vehicles

●Order special order parts in a timely manner to repair customers vehicles

●Manage, coach and hold accountable team members

●Perform 4 wheel alignments

●Make a detailed video showing customer the overall condition of their vehicle and recommendations for repairs

●Perform all repairs in a timely and respectful manner

●Maintain equipment including tire machine, balancer machine, brake lathe, and alignment rack

2022 - 2023 Maple Branch Craft Brewery Fort Worth, Texas

Bartender / Cook

●Serve customers food and beer in a timely manner

●Prepare food orders

●Educate customers on the different types of beers and their origins

●Prepare pizza dough for the upcoming week

●Maintain supplies and aid in ordering of consumables

●Clean kitchen, bar, and food truck areas

●Train new employees on POS systems

●Train new employees on opening and closing duties of the kitchen/bar

●Maintain wood supply for wood burning pizza oven

●Maintain the wood fired pizza oven and other kitchen equipment

●Performed bottling of beer, and labeling of beer

●Stocked, organized, cleaned, and rotated contents of the largest walk-in cooler

● in Fort Worth

●Cleaned and rotated beer kegs

●Answered the phone and took party reservations for upcoming events

●Servsafe Certified

●Servsafe Managerial Certified

●Worked this as a second job while employed at BFX Fire Apparatus

2022 - 2023 BFX Fire Apparatus Weatherford, Texas

Custom Fabricator

●Custom build brush style fire trucks

●Maintain supplies and inventory

●Measure and custom fit components onto vehicle

●Answer questions from customers about the build process during their tours of the facility

●Final assembly and installation of pump motors

●Adjust timelines of vehicle completion to fit with customer expectations and supply chain shortages

●Final inspection of completed pump packages

●Installation of custom built bumpers and electric winch packages

●Quality control check of all final assemblies after installation onto the trucks.

●On the fly repairs of customers fire trucks that broke down or were damaged fighting fires that were on going.

●Mounting of All-Terrain tires

●Participating in daily company safety briefings

2013 - 2022 BNSF Railway Fort Worth, Tx

Train Conductor

●Promote a safe working environment and work cultureDaily update of the rulebook which is a living document

●Safely and efficiently switch out train consist as listed from the train list

●Handles radio operations while switching in the yard or while train is in motion

●Watches shove movements while communicating with the train engineer the distance needed to travel

●Remedy air brake malfunctions and train separation events

●Inspect train consist and tests air brake continuity before departure of the terminal

●Maintains certifications necessary to conform with FRA regulations

●Remote control locomotive certified

●Printout of WHEEL for individual train to be handled during shift

●Inspect WHEEL for inaccuracies in train consist that would require switching of railcars to be compliant with FRA regulations

2011-2013 Sprint Pipeline Services Fort Worth, Tx

Welder Helper

●Stock welding truck with necessary supplies every morning

●Measure and cut lengths of pipe to be welded

●Setup welds and stage welding site for welder

●Grind and clean welds as welder necessitates

●Change out oxygen and acetylene tanks as needed

●Assist in the lifting and positioning of pipe and/or fittings as needed

●Ensure fire extinguisher availability during all work events

2009 - 2011 Americas Best Vacuum Service Azle, Tx

Driver/Salesman

●Setup service appointments with customers and build customer relationships

●Clean out grease traps, septic tanks, and grit traps

●obtained my Class B CDL, with tanker and air brake endorsements, to be able to drive the tank trucks

●Helped to plan and execute monthly maintenance on the fleet of trucks

●Fill out all necessary documentation for the customer to provide proof of service to the city

●Ensure 100% customer satisfaction

●Collected payment

2006 - 2009 James Wood Motor Company Decatur, Tx

Automotive Technician

●Specialized in Steering, Suspension and Brake repairs

●Quickly and accurately diagnose and repair customers vehicles

●Maintain work bay hygiene

●Maintain equipment including alignment rack, lifts, brake lathe, tire balanced and tire mounting machine

Hobbies

2005 - 2006 City of Springtown Springtown, TX

Street Department

●Repair street damage with hot emulsion

●Assist with construction zones

●City park maintenance

●Assist with animal shelter duties

●Help with vehicle maintenance

2003 - 2005 Non Emergency Transport Inc. Fort Worth, TX

Patient Transporter

●Transfer patients from hospital bed to gurney

●Transport both ambulatory and non - ambulatory patients from point A to point B

●Assist patients with dressing, gathering of personal items

●Confirm patients identity

●Brief with nursing staff about patients current situation and if they require oxygen during transport

●Ensure patients are comfortable during transport

●Secure patients into the van prior to departing

I enjoy working my street food business on the side when I have the time to do so. Also coming up with new recipes to try making in the kitchen. It’s always fun to try new foods! Along with my passion for food, I am also restoring several classic trucks with my kids.

References

Chari Heskett 817-***-****

Kyall Caballero 817-***-****

Cody Rowland 940-***-****

Contact this candidate