Erica S. Long, PHR, SHRM-CP
Human Resources Professional
* ****** ***** *******, ** 04062
************@*****.***
http://www.linkedin.com/in/ericalong
SUMMARY
Seasoned HR Professional who communicates and collaborates effectively with all levels by relying on excellent interpersonal skills, outstanding customer service and solid expertise in human resources management. Above average talent acquisition skills with unsurpassed analytical, organizational, and project management abilities.
EDUCATION —
B.A. Psychology
EXPERIENCE
Westbrook College
Portland, ME
PHR
HRCI - 2005
SHRM-CP
SHRM - 2015
December 2022 – Present
New England Rehabilitation Hospital of Portland, a Joint Venture of Maine Medical Center and Encompass Health, we are committed to helping you get back to what matters most. Located in Portland, we are a leading provider of inpatient rehabilitation for stroke, brain injury, hip fracture and other complex neurological and orthopedic conditions.
Director of Human Resources • Encompass Healthcare dba New England Rehabilitation Hospital
December 2019 – December 2022
New England Life Care is nationally recognized as a nonprofit, mission-driven home infusion therapy and specialty pharmacy services provider affiliated with 50+ of New England’s premier medical centers.
August 2021 – December 2022 • New England Life Care
Talent Acquisition Manager
December 2019 - August 2021
Human Resources Generalist
January 2018 – December 2019
United Ambulance is Maine's largest and most respected providers of medical transportation services and has served the citizens of Androscoggin County since 1981. Maine's first and only nationally accredited ground ambulance service.
Human Resources Manager • United Ambulance Service
April 2014 – January 2018
As one of the largest independent CPA and management consulting firms in New England, BerryDunn uses deep experience and a commitment to knowledge sharing to help clients gain control of the challenges and opportunities that drive value.
Senior Recruiter • BerryDunn
February 2012 – April 2014
Human Resources Generalist/ Recruiter • Custom Disability Solutions
September 2009 – February 2012
Recruitment Manager HR Generalist • The Opportunity Alliance
KEY SKILLS —
LEADERSHIP
-Expertise in analyzing problems and developing successful strategies to eliminate them.
-Proven recruiting and selection techniques.
-HRIS experience with ABRA, ADP, Lawson, and PeopleSoft
-ATS experience with ADP, Cyber Recruiter, PC Recruiter and Taleo.
2023 presented at CEO/ HR Regional Encompass Health Conference on CNA career ladders for retention and RN 1st year zero turnover.
Increased Employee Satisfaction Survey participation by two points in annual survey.
Increased annual Employee Satisfaction results from
Eliminated the use of Agency Staffing at New England Rehabilitation Hospital in January 2023 and d’Youville Pavilion in 2004.
Successfully defeated a unionizing campaign in March 2019 with United Ambulance.
Represented HR in multiple successful JCAHO and one CAAS (2018) accreditation surveys.