Customer Service Data Entry
Resume:
Traci Hennen
Windham OH 44288
*******@*****.***
Employment
Customer Service Clerk
Preformed store operations
Cash register operation & cash handling
Customer service
Inventory management & product assistance
Self-employed Hair Stylist
2002-present
Customer service; appointment setting, various cosmetology services
Payroll & Bookkeeping,
Advertising & marketing
Business plans for new and remodeled salons
Totally Hair - Bedford, Ohio
1997-2002
Managed all salon operations for absentee owner; training and development of ten employees, hiring, termination, scheduling
Bookkeeping, banking, advertising and marketing
Customer relations (complaints and records)
Handled all Regulatory issues with State Board of Cosmetology
Progressive Insurance Company
1990-1993
Assistant high risk automotive claims adjuster
Knowledgeable with automotive insurance law in 17 states
Education
Horticulture Technical School – ONLA Garden Center and Grower Certified – 2012-2013
International School of Beauty – Ohio Manager and Instructor License – 1987
Bedford High School – Business – 1985
Skills
Customer service for 20+ years
Scheduling employees & customers
Advertising and business development
Proficient in Microsoft Office
Answering phone systems
Operating POS Software/Cash register
Conflict management and problem solving
Employee training
Personnel recordkeeping
Data entry
References
Available upon request
Contact this candidate