Customer Service Forklift Operator
Resume:
Michael A Goetz Jr.
**************@*****.***
Objective
Having the willingness to learn and grow personally and professionally, I am looking for a position in a company that needs and values quality customer service and system maintenance. Summary of Qualifications
Providing technical hands-on capabilities with: installation and configuration, remote monitoring, help-desk customer service tech support, maintenance and troubleshooting.
Skilled at interacting with customers of all backgrounds
Demonstrated ability to adapt to new equipment & technology Certifications
CompTIA A+ Certification
CompTIA Network+ Certification
(MCP) Microsoft Certified Professional
Customer Service Certificate
Professional Skills
Windows Operating System Installations
Troubleshoot DNS and DNS Clients
Create Local and Domain Users and Groups
Use of Performance Monitoring Tools
Configure and Troubleshoot TCP/IP Connectivity
Issues
Asset Management
Configure and Use Remote Management and
Remote Access
Install, Configure, and Troubleshoot Printers
Education
Computer Systems Institute Chicago, IL
Networking Career Program 12/2014 - 06/2015
Graduated from Carl Schurz High School Chicago IL . 1990 Completed three years of courses at DeVry Institute of Technology Work History
YMCA (PAV YMCA) Berwyn, IL.
Maintenance
● Daily repairs around the facility
● Maintain and keep up with cleaning
● Helped other staff with odd jobs
Personalization Mall Bolingbrook, IL.
Production
● Set up and Run Rotary die machine
● Made sure all orders are done
● Helped others get orders out
DWaliwal Labs Bedford Park, IL
Production
● Line set-up and operation
● Made sure all orders are done
● Helped others get orders out
Rogers Corporation Carol Stream, IL.
Lead Production Operator 04/2018-Present
● Machinist set-up and operation
● Troubleshooting
● Read and make sure all orders are done
● Forklift operator
Greif Inc. Naperville, IL.
Lead Shipping Clerk 03/2018-04/2018
● Machinist set-up and operation
● Troubleshooting
● All general factory duties
● Forklift operator
Goya Foods Bolingbrook, IL
Lead Shipping Clerk 11/2017-03/2018
● Picked orders as needed
● All general factory duties
● Forklift /Tugger operator
Paper Source Lead Shipping Clerk Forest Park, IL 09/2016-11/2017
● Counted, weighed outgoing shipments to verify information against bills of lading, invoices, orders and other records.
● Stamped, stenciled and glued identifying information and shipping instructions onto crates and containers.
● Operated forklift truck and used hand truck to move, convey and hoist shipments from shipping-and-receiving platform to storage and work area. R.R. Donnelly Forklift Operator Bolingbrook, IL 01/2013 -10/2013
● Counted, weighed and measured items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders and other records.
● Stamped, stenciled and glued identifying information and shipping instructions onto crates and containers.
● Operated forklift truck and used hand truck to move, convey and hoist shipments from shipping-and-receiving platform to storage and work area. Rycoline Products Chicago, IL Blender/Filler 08/2008 - 11/2012
● Wrote, designed, produced and executed daily operations of Solvents Chemicals & Coatings.
● Started paddle of blender in order to mix ingredients and Handled Hazardous Materials.
● Operated forklift truck
● Operated Box truck for Heavier Shipment
Accellent Inc. Wheeling, IL Lead Shipping/Receiving Clerk 01/2006 - 03/2008
● Supervised and coordinated activities of 10 employees engaged in verifying and keeping records on incoming and outgoing shipments and preparing items for shipment.
● Studied shipping notices, bills of lading, invoices, orders and other records to determine shipping priorities, work assignments and shipping methods required to meet shipping and receiving schedules.
● Oversaw incoming and outgoing shipping activities to ensure accuracy, completeness and condition of shipments.
Q.S.N. Industries (Quality,Screw, & Nut) (2001-2005) Machinist
● Machinist set-up and operation
● Troubleshooting
● All general factory duties
● Forklift operator
Wireman
● Wire measurement and distribution
● Blueprint interpretation
● Product quality assurance
Dor-O-Matic (1995-2001)
Machinist (Lead Person)
● Forklift operator
● CPR & First Aid specialist
● All general management duties
Maintenance
● Electric and Hydraulic work
● Install and repair systems
● Assemble conduit
Service & Installation Technician
● Repair & Install doors on sight
● Troubleshoot
● Customer service
Roma’s Restaurant (1988-1995) Manager
● All general management duties
● Customer service
● Food preparation
● Handled money
● Payroll
● Hire & Train employees
● Employee relations
● Health & sanitation specialist
Additional Courses
Health & Sanitation Supervision
Used oil & waste management
Certified Forklift operation
Work Constraint Management
Lean Manufacturing Management (5-S)
Certified in CPR & First Aid
References
● Cynthia Janickas, Essentra Specialty Tapes, #708-***-****
● Leo Rizzetto, Park Ridge Senior Center, #847-***-****
● George Sherman, Hope House of Chicago, #773-***-****
Contact this candidate