Store Manager Truck Driver
Resume:
Eula Mikola
Decatur Illinois,****1
Objective: To obtain a challenging position where my excellent communication skills, attention to detail, and problem-solving abilities can be utilized to improve customer satisfaction and enhance the company’s reputation.
Summary Results-driven professional with over 20 years of experience providing exceptional service in fast-paced environments. I am skilled in conflict resolution, active listening, and problem-solving, proving my ability to build strong relationships with clients and colleagues. I seek a challenging position where my skills and expertise can contribute to company success.
Education General Education Diploma 1991
Human Services -Rock valley community college 2004 -2006 Occupational Certificate 12/16/2005
One Year Substance Abuse Certificate 12/01/2005
Richland community college 2020 – 2021
A.A Psychology
Eastern Illinois University 12/16/2023
B.A Psychology
Six sigma white belt 01/07/2024
Experience 6-26-2023 - Current
Circle K
Store Manager
2760 N Oakland Ave
Decatur IL, 62526 Store Manager - Overseeing store operations, managing employees, ensuring customer satisfaction, monitoring financial performance, implementing policies and procedures, conducting regular audits, Marketing, and promoting the store.
As a convenience store manager, I continuously play a critical role in ensuring that the store runs smoothly and effectively, employees are trained and motivated, and customers are satisfied with their experience. BP Corner gas station
2-05-20 – 6-20-2023
1250 Southside Dr
Decatur, Il 62521
Store Manager - Overseeing store operations, managing employees, ensuring customer satisfaction, monitoring financial performance, implementing policies and procedures, conducting regular audits, Marketing, and promoting the store.
As a convenience store manager, I continuously play a critical role in ensuring that the store runs smoothly and effectively, employees are trained and motivated, and customers are satisfied with their experience. Caterpillar
3000 N 27th St
Decatur, IL 62526
July 1- 2019 - October 9- 2019
material Handler specialist
certified fork truck driver
stored, picked, and located parts for kitting and lines. Knowledgeable fork truck driver and wire guide torrent driver. Can read basic prints and know part requisitions. September 2017 to November 2018
7 Eleven Aurora, IL
Manager
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership. Enforced adherence to company policies and procedures to boost team efficiency and strengthen operational standards.
Overall, supported the store owner in ensuring that the store ran smoothly and effectively, employees were trained and motivated, and customers were satisfied with their experience. March 2006 to December 2007
Biotech
Phlebotomist
We obtained various blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
Verified quality of specimens by centrifuging specimens for logistics courier to pick up. Built trust and minimized patient discomfort during phlebotomy procedures.
2004-2006
Phase/Wave outpatient treatment center
green street Rockford, IL
Drug and Alcohol counselor (DAC)
I performed several group therapy sessions, including but not limited to the general group to DUI education groups, and conducted clinical case management and individual therapy sessions; knowledgeable and certified in abuse treatment assessments. Able to perform all duties involving drug treatment planning. Skills and Tributes Excellent communication skills to interact with customers effectively. Strong problem-solving skills to resolve customer complaints and issues effectively. Patience in handling complex and frustrated customers. Strong research skills
Time Management
Adaptability
Positive Attitude
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