PR / Community Manager, Digital Marketer, Social Media Manager

Experience

Certifications

HubSpot - Digital Advertising

HubSpot - Digital Marketing

Microsoft - PowerPoint

IBM - Introduction to Project Management

Google - Foundations of Project Management

Google - Ads Display

Simplilearn - Digital Marketing Fundamentals

Simplilearn - Introduction to Graphic Design

Simplilearn - Introduction to SEO

Great Learning - UX/UI for Beginners

Great Learning - Project Management

Skills

Creative

Collaborative

Critical Thinking

Communication

Organizing

Canva

Adaptable

Planning

McKenzie Dawson

United States of America ********************@*****.*** 706-***-**** Linkedin Adapted to different customer personalities and needs to drive sales and customer satisfaction. Communicated persuasively to promote products and services and address customer queries. Applied critical thinking to overcome objections and tailor solutions to individual customers. Global Call Center Solutions August - November 2019 Customer Service Sales & Marketing Representative

Freelancer February 2020 - March 2022

Moderator & Community Manager

Managed and moderated small community discussions on platforms (Instagram, TikTok, Discord, ect...) Monitored and responded to user comments and messages to maintain a positive community environment. Analyzed community feedback and metrics to improve engagement and user satisfaction. Conducted market research to identify customer needs and trends. Analyzed product performance and implemented improvements based on feedback. Created and curated content for social media platforms. Managed social media accounts and scheduled regular posts. Mixi Beauty Lab August 2018 - December 2021

Co-Owner

Cambly Inc. April 2022 - Present

ESL / English Teacher

Organized classroom schedules, assignments, and assessments efficiently. Creatively developed engaging teaching materials and activities to enhance learning. Utilized tools like Canva for creating visually appealing educational resources. Planned and structured lessons and curriculum to optimize learning outcomes. Awards and Achievements

IBM - Project Management Essentials Badge

CTAE (Career, Technical and Agricultural Education) Fine Arts

Literature

Golf

William Henry Spencer High School

Education

Business Technology & Communications

(On-Site)

(Hybrid)

(Remote)

(Remote)

Contact this candidate