Customer Service Medical Laboratory
Resume:
Ismael Ahmed
Saskatoon, SK S7H 1C8
****.*****@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Experience working immigrants and refugees
Friendly and willing to go the extra mile
Effective customer service, interpersonal, and communication skills
Comfortable speaking in English, Afar, Tigrigna, and Saho and comfortable speaking in Amharic
Ability to make decisions independently and work with minimal supervision
Enthusiastic and highly motivated individual with the ability to work in a team environment and independently
EMPLOYMENT & DEMONSTRATED SKILLS
Translator 2015 – Present
Saskatoon Open Door Society, Saskatoon, SK
Provide translation services for newcomers to Canada
Partner with Global Gathering Place
Provide MCIS and CanTalk interpretation services throughout Canada over the phone and in person in Saskatoon
Painter May 2015 – Sep. 2015
Commercial Sandblasting and Painting, Saskatoon, SK
Prepared and painted metals
Stock Clerk Dec. 2014 – May. 2015
Walmart, Saskatoon, SK
Assisted with shipping and receiving duties
Responsible for recording the temperature of refrigerated food items
Responsible for checking expiry dates on food items
Stocked and faced merchandise
Medical Lab Technician 2012 – 2014
Rasdeta Hospital, Addissabeba, Ethiopia
Responsible for cleaning and maintaining medical laboratory equipment
Collected blood, tissue, and other samples from patients in a proficient and friendly manner
Recorded patient’s samples and prepared then for testing
Spoke with patients in a calm and soothing manner to explain the specimen collection process
Student Association Leader 2010 – 2014
Addiaba University, City, Ethiopia
Organized students based on department and educational needs
Assisted refugee students to access support from the United Nations and the government
Community Leader 2010 – 2014
United Nations High Commission for Refugees, Addissabeba, Ethiopia
Provided counselling and support to refugees in matters of loss
Referred individuals for medical, protection, and settlement cases
Visited individual’s homes and provided resources and information on health care
EDUCATION & TRAINING
Arts and Science Classes 2015 – 2018
University of Saskatchewan, Saskatoon, SK
Medical Laboratory Technician 2010 – 2014
Addiaba University, City, Ethiopia
Marine Resource Management Diploma 2006 – 2009
Marine College, Massawa, Eritrea
REFERENCES
Luccien Last Name
Settlement Counsellor
Saskatoon Open Door Society
Saskatoon, SK
Abdou Salah
Coworker
Company
Saskatoon, SK
Ramzy Last Name
Refugee Support Team
Global Gathering Place
Saskatoon, SK
Contact this candidate