Medication Technician Customer Service
Resume:
SUMMARY
Hardworking employee with customer service, multitasking and time management
abilities. Devoted to giving every customer a positive and memorable experience. EXPERIENCE
Brighton Gardens of Columbia - Medication Technician Columbia, MD • 11/2011 - Current
Brightview Assisted Living - Resident Assistant/Medication Technician CONTACT
*************@*****.***
Randallstown, MD 21133
SKILLS
Kia Anderson
• Monitored vital signs before administering medications. Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
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• Verified expiration dates on all medications prior to dispensing them.
• Disposed expired drugs according to regulatory standards. Responded promptly to requests for assistance from nurses and other staff members.
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• Complied with applicable laws governing drug distribution practices. Educated patients about their rights regarding access to their own medical information.
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• Maintained confidentiality of patient health information at all times. Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
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Researched medications to better understand properties and interactions with other drugs.
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Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
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Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
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• Safeguarded patient privacy with strict adherence to HIPAA protocols. Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
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Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
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Communicated with patients to determine feelings, need for assistance or social and emotional support.
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• Caregiver (10+ years)
• Medication Administration
• Vital Signs
• Home Care
• Patient Care
• Laundry
• Alzheimer's Care
• Medical Terminology
• Dementia Care
• Food Preparation
• Privacy and Confidentiality
Medical Records
Management
•
• Patient Observation
• Safety Management
• Universal Precautions
• Patient Evaluations
• Basic Life Support
• CPR Certification
• HIPAA Compliance
• Infection Control
• Vital Signs Monitoring
• First Aid Certification
• Collecting Vital Signs
Emotional and Social
Support
•
• Behavior Redirection
Calm and Level-Headed
Under Duress
•
Catonsville, MD • 05/2006 - 11/2011
ACCOMPLISHMENTS
Champion caregivers of america, 04/2011
ADDITIONAL INFORMATION
EDUCATION AND TRAININ
G
Some College (No Degree):
Pharmacy Technology
BCCC
Baltimore, MD • 05/2023
Some College (No Degree):
Medical Assisting
TESST College of Technology -
Alexandria
Baltimore, MD • 02/2009
CERTIFICATIONS
• Assisted in the preparation and delivery of medications to patients.
• Maintained accurate records of all medication administered to residents.
• Provided patient education on proper medication use, side effects, and storage.
• Monitored vital signs before administering medications. Observed and reported any changes in patient condition or behavior associated with medications.
•
• Ensured that all prescribed medications were taken as ordered by physician.
• Performed quality assurance checks for accuracy of medication administration.
• Restocked supplies such as syringes, bandages, medicatinon cups. Received verbal orders from physicians and other healthcare providers regarding prescriptions and refills.
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• Conducted monthly audits of controlled substances inventory logs. Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
•
• Verified expiration dates on all medications prior to dispensing them.
• Disposed expired drugs according to regulatory standards. Responded promptly to requests for assistance from nurses and other staff members.
•
• Participated in continuing education programs related to medication management. Educated patients about their rights regarding access to their own medical information.
•
• Maintained confidentiality of patient health information at all times.
• Obtained, recorded and reported patient vital signs for medication administration. Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
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Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
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Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
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• Answered patient call signals and signal lights to determine patients' needs. Administered medications and educated patients and families on correct at-home administration.
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Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
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• Planned and served meals and snacks to patients according to prescribed diets.
• CMA, 10/2006, Present
Certified Medication
Technician, 2003 til present
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Pharmacy technician
licences - 2023
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First aid and cpr
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