Terri West
661-***-**** / **********@*****.***
SYNOPSIS
I have over 20 years of experience as an on-site property manager. I earned my Bachelor of Science Degree in Business Administration in 2016. My extended experience, education and no-nonsense, friendly approach to property management will help your community thrive. My goal is always to reduce expenses, increase income and provide excellent service to my tenants. I’m primarily interested in a small to midsize community.
SUMMARY OF EXPERIENCE
• Maintaining customer database/files using Yardi, Appfolio, On-Site and Rent Café
• Maintaining high occupancy levels
• Re-certify HUD residents
• Posting rent payments and making bank deposits
• Administering evictions and lock outs
• Scheduling maintenance with vendors & posting notices to tenants
• Invoice coding
• Completing move-in / move-out inspections
• Fill vacancies by ensuring vacant units are rent ready (apartment turn overs)
• Show/Lease vacant apartments
• Preparing correspondences to tenants
• Process applications for prospective tenants
• Ability to perform light maintenance duties
• Organizing team meetings and parties, purchasing office supplies
• Marketing and advertising
QUALIFICATIONS
• Bachelor of Science in Business Administration
• Personable with strong customer service skills
• Knowledge of software applications such as Microsoft Word, Outlook, Excel, Yardi, Appfolio
• Familiar with Fair Housing Laws
EMPLOYMENT HISTORY
Property Management Co. 2019 - Present (24 units)
Moss & Co. 2013 - 2019 (114 units)
Anza Property Management 2009 - 2013 (320 units)
Starpoint Property Management 2008 - 2009 (80 units)
GSF Property Management 2004 - 2008 (94 units)
Barker Property Management 1999 - 2004 (79 units HUD)
References Available Upon Request