Patient Care Representative
Resume:
LaTasha Lawler
Certified Phlebotomy
Las Vegas, NV 89183
*******.******@**********************.***
EXPERIENCE
Northwest Career College, Henderson, NV - Phlebotomy Student January 2024 to March 2024
● Completed rigorous training in vein puncture, capillary puncture and specimen collection.
● Learned essential skills in patient identifaction, record keeping, and HIPAA compliance.
● Sucessfully performed over 100+ Blood draws on patients of diverse ages and health statuses achieving a high success rate.
● Assisted in the processing and analysis of blood samples, ensuring they were correctly labeled and stored.
● Maintain a clean and organized work area complaint with OSHA stanards. Logistics Healthcare, Atlanta, GA - Patient Care Representative January 2018 to October 2022
● Greet and assist patients with the check-in process, ensuring all necessary documentation is completed accurately.
● Schedule and confirm patients appointment, coordinating with medical staff and departments.
● Answer patient inquries via phone, email, and in person providing information on services, billing and insurance.
● Maintain patient records, ensuring confidentiality and accuracy in accordance with HIPAA regulations.
● Facilitate communication between patients and healthcare providers to ensure timely and effective care.
EDUCATION
Northwest Career College - Certification Phlebotomy January 2024 to March 2024
BLS Certification- BLS eCard #245*********, CPT # H3X9K8A3 and Laboratory Assitant - License #78482-AL-0
Grand Canyon University- Bachelor of Science in Nursing October 2023 to Present
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