Customer Service Experience A

JA

JOSEFINA ACOSTA

*.***********@*****.*** 346-***-**** Houston, TX 77021

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

CPR training

Housekeeping

Infant Care

Kristina Cumpston Houston, Texas

Private Nanny

10/2020 - 08/2023

Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.

Provided supervision and guidance to ensure safety of children in all situations.

Maintained a safe, healthy and nurturing environment for the children in their home.

Assisted with homework, tutoring and school projects as needed. Prepared meals according to dietary needs of the family's children. Took children on outings such as parks, library visits, sports events or educational trips.

Engaged in creative play with the children such as reading stories, playing games or drawing pictures.

Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.

Transported the children safely to appointments, social engagements or recreational activities.

Instructed proper hygiene habits such as brushing teeth or washing hands before meals.

Assisted with bedtime routines such as bathing, changing clothes or reading stories.

Landmark Cafe Houston, TX

Cashier

05/2009 - 05/2015

Greeted customers and answered any questions they had about the store's products and services.

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Issued receipts, refunds, credits or change due to customers. Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Stocked shelves with merchandise when needed.

Processed returns and exchanges of merchandise in accordance with store policies.

Conducted price checks for special orders or discounts as requested by Summary

Skills

Experience

customers.

Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Provided excellent customer service while promoting loyalty programs to increase sales potential.

Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Accepted cash and credit card payments, issued receipts and provided change.

Contact this candidate