Salesforce Admin Project Management

Krishnaveni Krishnan

Salesforce Admin

Pleasanton, CA.

Phone : 408-***-****

Email : ***********.**********@*****.***

LinkedIn : https://www.linkedin.com/in/veni08/

SKILLS

Salesforce Skills: Sales Cloud, Marketing Cloud, Automation using Salesforce Flow, KPI Reports and Dashboard, Business Workflow, Project Management, Dynamic Forms, Salesforce Lightning, Zoom Info, Chilli Piper, Quip Programming Languages: Java, Python, Javascript, Bootstrap, HTML 5,CSS, SQL EXPERIENCE

The Mentoring Club, Mountain View, California - Salesforce Admin Sep 2023 - Present

● Creating reports and dashboards in Salesforce for data analysis, reducing 30% of the manual work for the entire organization through flows.

● Setting up a donor management system in Salesforce, managing experience cloud. SambaNova Systems, Palo Alto, California- Salesforce Admin Oct 2021 - Feb 2023

● Sambanova builds full stack model products using AI, to keep track of all products, meeting with customers / potential leads and using salesforce to capture all the information. As a Salesforce admin, my role revolves around ensuring the smooth functioning and optimization of our Salesforce instance to support our organization's sales and business processes. Created custom objects, page layout, record types and flow in the UAT org, tested and deployed to the production org and as a result our sales and revenue team achieved 10% revenue. Created and managed users with profile, role and permission set and integrated Marketo, Chili Piper with Salesforce. Stadia Church Planting, Pleasanton, California — Salesforce Admin April 2021 - Sep 2021

● Stadia Church Planting processes and services are designed to help new-church leaders start churches that thrive, grow, and multiply. Email alerts are automated using flow and reduce 20% of manual work. Built community cloud website from scratch, setup Donor management system and integrated Qgiv donation app with the Salesforce org to sync all the donation information into salesforce org Mom Relaunch, Pleasanton, California— Salesforce Admin Sep 2019 - April 2020

● Worked on an end-to-end project to help women re-enter the workforce. We have new members meeting and joining our org based on their area of expertise.

● Created custom object and created use cases for the application, test the above project and automated email blast

Codesow, Pleasanton, California — Coding Instructor Sep 2018 - Apr 2022

● Taught High school student Java programming and Data structure algorithm like Tree Search and Sortings

● Improved students' knowledge level from satisfactory to excellent and guided them to build APP for the community.

YoungWonks, Pleasanton, California — Coding Instructor June 2016 - Sep 2017

● Taught 5th to 12th grade students different programming languages: Python, Pygame and GUI using Pygame

● Built student confidence by building games like Tic Tac Toe, Snake, and Flappy Bird Dayananda Sagar College of Engineering, Bangalore, India— Computer Science Professor

July 2006 - July 2010

● Developed course syllabus and taught computer science courses to graduate students, including Computer Programming (C and C++), Data structures and Relational Databases.. I also participated in various activities such as coordinating conferences, setting up question papers at Vishveshwarya University, providing guidance to final year students in project work as project coordinator, acting as Internal and External Examiner. Advised and guided students in their final year projects

● Acted as Internal and External Examiner for students to meet the graduation requirements

EDUCATION

MEPCO Schlenk Engineering College, Tamil Nadu, India — MCA (Master of Computer Applications) June 2003 - May 2006

Madurai Kamaraj University, Tamil Nadu, India — B.Sc (Bachelor of Computer Science) June 2000 - May 2003

CERTIFICATES

● Salesforce Certified Admin

● Salesforce Platform App Builder

● Front-End Web UI Frameworks and Tools: Bootstrap 4-Coursera (The Hong Kong University of Science and Technology)

● HTML, CSS and JavaScript -Coursera (The Hong Kong University of Science and Technology)

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