Customer Service Pick Packer

DIARRA LACINA

*** ***** ***** *** ** Bronx NY ***56

Phone 929-***-****

Email: **********@*****.***

CAREER OBJECTIVE

Seeking a position where I can apply my experience and efficiently contribute to the company’s growth

SUMMARY OF QUALIFICATION

- Over 6 years of experience in grocery store settings.

-Able to handle aggressive and loose temperament customers politely

-Special talent for working effectively in different parts of the facility

-Demonstrated ability to work together and communicate effectively with coworkers and seniors

-Outstanding proficiency with scanning tools and other electronic devices

-Excellent knowledge of merchandise choices and locations

-Ability to learn more regarding grocery merchandise and make the most of information to meet Customer needs.

-Excellent math, problem solving, and organization skills

WORK EXPERIENCE

April 2022 to present* Whole Foods Market Manhattan West: Grocery Clerk

-Maintain good quality customer service at all times and assisted customers in locating items.

-Ensure proper merchandise presentation is maintained in accordance with company standards.

-Stock items in appropriate location. Rotated products as needed.

-Keeping the shopping aisles clean and organized.

- Complying with all health and safety regulations and store policies and guidelines

-Conducted physical inventory and cycle counts

April 2017 to Mars 2023: Max Delivery (online supermarket): Picker packer /Receiver

-Receiving, scanning, and stocking incoming grocery, dairy products from vendor. -Ensure product on warehouse shelves is neat, well-stocked, and in the correct location. -Use a scanner to check inventory and locate items. -Find and collect merchandise in a warehouse and prepare the items for shipment to customers.

Nov 2015 to dec 2021* Food Emporium: Grocery clerk

-Unloaded and stocked merchandise while checking the quantity and quality of the merchandise.

-Stocked merchandise on to shelves to remain in stock, organized the sales floor to create a pleasant and safe shopping environment, and provided customer service as required

- Greet the customers politely and present extend a friendly and helpful attitude.

-Respond to the customer enquiries and resolve them satisfactorily.

-Assist customers with purchases, information and product selection

-Sanitize grocery shelves and work area

-Stock grocery shelves

-Examine the rotation of all merchandise. Check point of purchase signs

-Discard expired stock and outdated / spoiled items

EDUCATION

1997-2000: * University of Bouake: Associate Degree of Arts option Education

1997 * Lycee Harris Adjame (High School): BAC A1 a level equivalent High School diploma

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