Customer Service Team Member
Resume:
Adin Daniels
Operations Supervisior
Hardworking Division 2 basketball player offering diverse work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, management, sales, organizational and communication skills. Looking to gain more professional experience to establish myself as a successful salesman prior to being a corporate governance.
Contact
Address
Lexington, SC 29072
Phone
*************@*****.***
Skills
Customer service skills
Community outreach
Campus tours
Information gathering and analysis
Business correspondence
Analytical and Critical Thinking
Recruiting strategies
Work History
2024-01 - Current
Resident Assistant
Erskine College, Due West, SC
Ensured compliance with university policies by regularly reviewing updated regulations and conducting thorough training sessions for fellow Resident Assistants.
Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
Served as approachable resource for over 200 residents seeking advice or assistance with personal or academic issues.
2023-09 - Current
Football Gameday Operations Team Member
Erskine College, Due West, SC
Resolved customer issues promptly, maintaining high levels of satisfaction and loyalty.
Maintained accurate records of daily operations, facilitating effective decision-making processes.
Coordinated workflow between departments, fostering collaboration towards shared objectives.
2021-09 - Current
Admissions Student Ambassador
Erskine College, Due West, SC
Distributed mail, filed documents, and answered telephone calls.
Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
Developed and maintained relationships with current and prospective students to drive retention.
2021-07 - Current
Operations Supervisor
Beach EZ Rentals, Kill Devil Hills, NC
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Motivated and trained employees to maximize team productivity.
Conducted root cause analysis in deficient areas to identify and resolve issues.
Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
2020-01 - Current
Construction Laborer
Mathias Investments, Lexington, SC
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Followed blueprints and diagrams to complete projects according to specifications
2023-04 - 2023-05
Pressly Gardens Revamp Project Management Team
Erskine College, Due West, SC
Achieved successful project outcomes with comprehensive risk identification and mitigation strategies.
Coordinated cross-functional teams for seamless execution of complex projects in various industries.
Monitored progress of assigned projects through regular status updates and performance reports to stakeholders.
Facilitated stakeholder engagement sessions to gather valuable input during critical decision-making moments in the project life cycle.
2020-06 - 2022-05
Facility Operations Manager
Carsons Community Care, Blythewood, SC
Conducted daily inspections of facility grounds, external structure, systems, and equipment.
Supervised staff of 2 in day-to-day activities.
Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
Maintained inventory and ordered supplies to keep facility resources readily available.
2019-05 - 2020-08
Shift Leader
Dunkin' Donuts, Lexington, SC
Trained new employees and delegated daily tasks and responsibilities.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Completed cash and credit card transactions accurately using POS software.
Education
2016-08 - 2020-06
High School Diploma
Lexington High School - Lexington, SC
2020-08 - Current
Bachelor of Arts: Biology
Erskine College - Due West, SC
Extracurricular Activities:
Erskine Basketball Player
Erskine College Jazz Band
Conference Carolinas Developmental League Basketball Champion 2023-2024
Multicultural student union
Student Campus Ministry Treasurer
Erskine College SC Tuition Grant Conference Representative
Erskine College Admitted Students Day Student Panel Speaker 2023
Erskine College Presidential Scholarship Student Panel Speaker 2022
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