Account Manager Management

George Chapin

Coming out of retirement with a vengeance!

Malabar, FL

Authorized to work in the US for any employer

Work Experience

Account Manager

Top Notch Lawn Care/Brightview - Melbourne, FL

March 2023 to Present

HOA and Commercial Account Management.

Managing 1.5 million dollar Book of Business with Commercial and HOA clients Highly interactive with HOA boards and Property Management companies to ensure diligent contract administration.

Meet with homeowners and tenants to resolve issues in a timely manner and report to points of contact. Inspect properties regularly and produce enhancement proposals. Implement proposal completion and manage all company performance initiatives.

Meet and exceed sales and profitability goals, submit timely reports. Communicate constantly with upper management, clients, and team members utilizing CRM, phone and email contact, and personal interaction.

Dedicate the time and energy to be a top performer. Licensed Health Insurance Agent

AFLAC - Rockledge, FL

January 2023 to March 2023

Acquired license and training.

Left for profession in previous field

Landscape Designer/Project Manager

Green Expectations, Constant Care, Landshapes - Kansas City, MO March 1995 to December 2019

Commercial Grounds Maintenance

High end residential design and installation

11 year owner/operator Landscape contractor (Landshapes) Large scale snow removal account mgr.

Grower - truck farmer vineyard operator

Proficient Spanish speaker

Successful business operator

Design skills and proposal preparation

31 years sales experience

Education

Associate in Sociology

Avila University - Kansas City, MO

January 1975 to December 1978

Skills

• Landscaping

• Farming

• Customer service

• Horticulture

• Gardening

• Sales (10+ years)

• Communication skills

• Heavy Equipment Operation

• Computer literacy

• Documentation review

• Organizational skills

• Outside sales

• Negotiation

• Microsoft Office

• Pricing

• Microsoft Excel

• Microsoft Word

• Food service

• Salesforce

• Account Management (10+ years)

• Lawn Care

• Project Management

• Restaurant experience

• Hospitality

• Upselling

• Google Docs

• Account management

• CRM software

• Salesforce

• HIPAA

• Presentation skills

• Microsoft Office

• Communication skills

• Negotiation

• Project management

• Contracts

• Pricing

• Customer relationship management

• Territory management

• Direct sales

• Outside sales

• Marketing

• Relationship management

• Customer service

• Door-to-door

• Horticulture

• Gardening

• Documentation review

• Organizational skills

Languages

• Spanish - Intermediate

Military Service

Branch: USSF

Service Country: United States

Rank: E4

June 1971 to June 1975

Military Police

Certifications and Licenses

Florida Health License

February 2023 to March 2023

Scored 88%

Driver's License

Assessments

Sales skills — Proficient

June 2022

Influencing and negotiating with customers

Full results: Proficient

Food service: Customer situations — Proficient

March 2024

Identifying and addressing customer needs in a food service setting Full results: Proficient

Customer focus & orientation — Proficient

March 2024

Responding to customer situations with sensitivity Full results: Proficient

Sales fit — Proficient

May 2022

Measures the traits that are important for success in sales positions Full results: Proficient

Business math — Proficient

May 2024

Using basic math to solve problems in a business context Full results: Proficient

Inside sales — Proficient

May 2024

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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