Content Management Digital

Christopher Donaldson

**** *. ****** ** #*, Chicago, IL 60640 773-***-**** *********.***@*******.*** Qualifications

Manages content and optimizes design for websites that reach both general and targeted audiences.

Creating digital content to deliver a variety of editorial and marketing messages.

Expert level in HTML and CSS, and versed in WYSIWYG, “hand-coding,” and CMS environments. (Salesforce, Drupal, Sharepoint, Contentful, IBM’s WCM, as well as a number of proprietary CMS platforms.) Experience

Digital Content Manager – ASK Consulting

University of Chicago, Alumni Resources Department (ARD) – October ‘23 - present

Web (Salesforce), email (Marketo (Adobe), and survey (Qualtrics) development. All visual design is handled by the Design Department, hence, assets need to be tracked and managed in three databases of content once handed over, with attention needed for repeated assets which can’t be cross-referenced. In addition to following the Chicago Manual of Style, UChicago also has its own style which must be adhered to. Web Migration Specialist – Creative Circle

Engel & Volkers Americas (NYC) – May ‘23 - September ‘23

Content management (Contentful CMS). More project management than strict coding, though content management was a priority. Content was provided for multiple locations and properties, with attention needed to maintaining the assets for each location and region.

Web Content Management – Mondo/Addison

Disney+ (Disney Streaming) – November ‘21 - May ‘23

Content management (Cannonball, proprietary CMS). Limitations of CMS required direct coding in HTML and CSS at times, and the content was provided in multiple languages. Web Specialist – Creative Circle

American Medical Association October ‘19 - October ‘21

Content management (Drupal). In addition to daily content management, particularly after the beginning of the pandemic, archived content was grouped and repackaged for current audiences, often requiring rewriting and editing out-dated information,

Web Content Administrator – CNA

January'15 – March ‘19

Content migration and management (Sharepoint, WCM, Vignette). Initial migration and on-going maintenance of sites for Intranet, public-facing website, and Canada website.

Publishing and editing of content - Press releases, product resources and sales sheets, internal announcements, and other assets and resources through IBM’s WebSphere (WCM) platform.

Design and emailing of announcements to agents and internal staff via Marketo.

Creation and management of digital signage for both Home and Field Offices using Korbyt. Contract Web Talent – The Creative Group

June '11 – December ‘14

CNA – Content Administrator; content migration and management (Sharepoint, WCM, Vignette). (10/13 – 12/14)

UChicago, Booth School – Web Content Specialist, contractor; content migration. (7/13 – 9/13)

Valspar – Use of proprietary CMS to update, edit, and maintain website; creation of product pages; and troubleshooting and QA of CMS updates. (7/11)

Contract Web Talent – Creative Circle

August '11 – October '13

DePaul University, Enrollment Management & Marketing – Content management and migration (SharePoint, AWS asset management). (09/12 – 09/13)

Mayer Brown – Web Content Manager, contractor. (3/12 – 5/12)

Hyatt Corp – Use of proprietary CMS to update, edit, and maintain hotel websites. (01/12 – 03/12)

DraftFCB – Use of proprietary CMS to maintain website; editing of XM; and QA of CMS updates. (8/11-1/12) Designer, Producer, and Editor – BlueBag Horse Studios January '11 – October ‘13

Graphic design, end-product creation, and coding - National PTA (2012), Oregon Zoo Foundation (3/11-9/11), including graphics, branding materials, and HTML and e-Newsletters.

Graphic design - Graphic designer for improv groups and local entertainers.

Web writing and editing - On-call for entertainment groups and for National PTA (1/12-12/12). Web Writer and Content Analyst – National PTA

May '01 - January '11

Web writing and editing - Daily creation and management of site content, newsletter items, and press materials.

Graphic design and end-product creation - Regular creation of images to accompany web and print collateral, with an eye for flexible content while maintaining consistent branding. Logo/icon creation for programs and events.

Creation, maintenance, and management of electronic assets - Regularly created and tracked electronic assets. Analyzed and advised best use of third-party assets, as well as in-house campaigns.

Training of senior management in electronic communication and social networking, including Twitter, Facebook, newsletters, blogging platforms.

Extensive management of communication between organization leadership and outside membership. Career Highlights – Worked through two website re-designs, including installation of a CMS. Creation of presentations, online and "live," for web and meeting use, including "on-the-fly" creation for conventions. Travel highlights include working five of the organization's conventions, as on-site graphic coordinator and voice-over during meetings. Creation of in-house ads for web-site and print publications, as well as partner-sites, e.g. Turner Networks. References

Randy Craig:312-***-**** - *******@*********.*** Michael Roberts:773-***-**** - **********@*****.*** Gretchen Boies:(630) 740- 5879 - *******@*****.***

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